- Fluency in English and French is a requirement for this position.
- This position is Monday to Friday, with day and afternoon shifts between 8:00am to
9:00pm. - Wages: Bilingual French/English - $18/hr
- This position is an in-office role, based out of the Fredericton Call Centre.
- Place outbound follow-up calls to warm sales leads in a consistent and professional
manner. - Receive calls from prospective patients via telephone to help them book their
consultation appointment - Contact prospective patients who have requested a consultation appointment online
- Communicate to patients about our benefits, and values in order to schedule the
consult. - Explain what their first consult will entail
- Reschedule patient consultation if there is a conflict
- Working with computer patient management system: look up information, data entry,
appointment scheduling - Navigate and update multiple online tools and applications.
- Act as an advocate for our services and business model.
- Identify and overcome objections and concerns.
- Provide great customer experience that will exceed callers' expectations.
- Contact Centre background preferred
- Excellent listening skills and the ability to ask probing questions, understand concerns,
and overcome objections - Excellent interpersonal, written, and oral communication skills.
- Possess typing speed/accuracy
- Have the ability to achieve targets as required
- Effectively manage multiple priorities and adapt to change within a fast-paced business
environment - Must possess a professional and friendly attitude and be able to quickly develop a
rapport with customers over the phone. - Ability to learn and navigate computer software quickly.
-
New Patient Coordinator
5 days ago
docbraces Fredericton, Canadadocbraces has a new, exciting full-time opportunity We are expanding and are now looking for · one Call Center Agent to join our Fredericton, NB team. Canadian Orthodontic Partners support a national network of community-based clinics in delivering personalized Orthodontic treatm ...
-
New Patient Coordinator
4 days ago
docbraces Fredericton, NB, Canadadocbraces has a new, exciting full-time opportunity We are expanding and are now looking forone Bilingual (English/French) Call Center Agent to join our Fredericton, NB team. CanadianOrthodontic Partners support a national network of community-based clinics in deliveringpersonali ...
-
New Patient Coordinator
11 hours ago
docbraces Fredericton, Canada TEMPORARYdocbraces has a new, exciting full-time opportunity We are expanding and are now looking for · one Bilingual (English/French) Call Center Agent to join our Fredericton, NB team. Canadian · Orthodontic Partners support a national network of community-based clinics in delivering · ...
-
Counselor
1 day ago
MO'ssage Mind & Body Inc. Fredericton, CanadaJob Summary: · We are seeking a dedicated and compassionate Counselor to join our team. As a Counselor, you will provide support and guidance to individuals in need, helping them navigate through challenging situations and improve their overall well-being. · **Responsibilities**: ...
-
Safety Coach
3 days ago
Medavie Health Services Fredericton, CanadaPosition Type: · Casual - Occasionnel · Closing date: · Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary he ...
-
Florist
4 days ago
Northland Floral Lincoln, CanadaWe are searching for a green-thumbed Florist to work in our neighborhood store. The Florist's responsibilities include processing flower shipments, pruning the flowers at periodic intervals, and arranging marketable bouquets. You should also furnish clients with relevant flower-r ...
-
Administrative Assistant
4 days ago
Summit Search Group Fredericton, CanadaAdministrative Assistant · Fredericton, New Brunswick · Do you enjoy working in Administration? If so, this healthcare clinic Administrative Assistant opportunity could be the perfect opportunity for you · On behalf of our client, we are looking for an Administrative Assistant i ...
-
Administrative Assistant/Office
6 days ago
Summit Search Group Fredericton, NB, CanadaAdministrative Assistant Fredericton, New Brunswick · Do you enjoy working in Administration? If so, this healthcare clinic Administrative Assistant opportunity could be the perfect opportunity for you · On behalf of our client, we are looking for an Administrative Assistant in ...
-
Administrative Assistant
5 days ago
Summit Search Group Fredericton, CanadaAdministrative AssistantFredericton, New Brunswick · Do you enjoy working in Administration? If so, this healthcare clinic Administrative Assistant opportunity could be the perfect opportunity for you · On behalf of our client, we are looking for an Administrative Assistant in Fr ...
-
Registered Nurse Class A
3 days ago
The EMP Fredericton, Canada Full time PermanentJOB SUMMARY · To holistically coordinate the care of each patient, incorporating the nursing profession's values of knowledge, theory, and practice. To assess, plan, implement and evaluate the needs of patients and significant others in the delivery of care and collaborate with ...
-
Administrative Assistant/Office
1 week ago
Summit Search Group Fredericton, NB, CanadaAdministrative Assistant Fredericton, New BrunswickDo you enjoy working in Administration? If so, this healthcare clinic Administrative Assistant opportunity could be the perfect opportunity for youOn behalf of our client, we are looking for an Administrative Assistant in Frederi ...
-
Fredericton Registered Nurse Class A
2 days ago
Horizon Health Network Fredericton, Canada CasualJOB PURPOSE · The Stan Cassidy Centre for Rehabilitation is New Brunswick's provincial centre for neurological rehabilitation. The Registered Nurse Class A will work as part of the adult physiatry outpatient clinic, as well as the interdisciplinary team, to provide rehabilitatio ...
-
Fredericton Administrative Coordinator
6 hours ago
Horizon Health Network Fredericton, Canada Permanent Full timeThis is the life-changing opportunity you've been looking for. · Horizon Health Network in beautiful New Brunswick is looking for an Administrative Coordinator to join our team · Horizon Health Network (Horizon) is seeking an individual with autonomy and initiative who will p ...
-
licensed practical nurse
14 hours ago
Windsor Court Retirement Residence (2020) Ltd. Fredericton, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: Experience an asset · Work setting · Nursing home/home for the aged · Retirement home · Tasks · Administer medications · Conduct specimen collection · Ensure ...
-
licensed practical nurse
6 hours ago
Windsor Court Retirement Residence (2020) Ltd. Fredericton, CanadaEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Work setting · Nursing home/home for the aged · Retirement home · Tasks · Administer medications · Conduct specimen collection · Ensure inf ...
-
Dietician 1
1 day ago
The EMP Fredericton, Canada Full time PermanentJOB SUMMARY · As a member of the interdisciplinary EMP team, the Dietitian 1 is responsible for managing nutritional care, coordinating, and providing quality care within the scope of practice to patients and families by, promoting, maintaining and/or restoring functional perfor ...
-
Field & Infusion Nurse (RPN/LPN or RN)
6 hours ago
CB Canada New Brunswick, CanadaAre you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. ...
-
Client Service Coordinator
1 day ago
Bayshore HealthCare Fredericton, CanadaJob Description · Make "being the difference" your Career. . · Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignm ...
-
Registered Nurse Class a
11 hours ago
Horizon health network Fredericton, Canada TEMPORARYLocation: Fredericton area (Horizon), _Registered Nurse - Fredericton Area , New Brunswick - CasualCompetition #:101699 External Posted:May 2, 2024Closes:May 15, 2024 at 11:59 pm Atlantic Standard TimeAnticipated Start Date:April 22, 2024Location:ClinicRehabilitation Services ~ S ...
-
Specialty Care Territory Manager
1 day ago
LEO Pharma New Brunswick, Canada PermanentRole Description · Position Objective: · The Specialty Care Territory Manager represents LEO Pharma Inc. within an assigned territory with the goal of maximizing product sales through transferring a strong value proposition for the portfolio to stakeholders The incumbent in ...
New Patient Coordinator - Fredericton, Canada - Canadian Orthodontic Partners
Description
docbraces has a new, exciting full-time opportunity We are expanding and are now looking for
one Bilingual (English/French) Call Center Agent to join our Fredericton, NB team. Canadian
Orthodontic Partners support a national network of community-based clinics in delivering
personalized Orthodontic treatment. We provide an enhanced level of patient care and service
experience in our clinics putting patient care above all else. Come join a team that shares,
collaborates and learns with a vision of becoming the icon of orthodontic excellence by building
self-esteem, one beautiful smile at a time.
Key Responsibilities:
Requirements: