Operations Director - Old Toronto, Canada - Mace

Description

Mace North America Limited / Mace Consultancy (Canada) Limited is looking for one Operations Director - Project Management.

Directs the development of strategic management plans across a program/s or account or multiple projects, leading strategy implementation, building and managing key stakeholder relationships. Manages resources, drives the achievement of company objectives in accordance with stakeholder requirements, compliance and regulatory frameworks, ensures effective commercial business practices, tangible operational productivity and improvements.

Responsible for business growth or market positioning either through sales or growth of accounts or relationships - driving a future-proofed, sustainable business.

Term: Full-time, permanent

Job Location: 130 Adelaide St. West, Toronto ON M5H 3P5

Business Address: 84 Castlebury Crecent Unit 3 Toronto ON M2H 1W8

Salary: CAD 230,000 – 280,000

Employee reviews are conducted annually. At that time increases in salary may be provided.

Benefits:

• Annual Discretionary Bonus
• Extended Healthcare
• Dental
• Drug Plan
• Vision Care
• Employee Life Insurance
• Accidental Death and Dismemberment
• Short-term Disability
• Long-term Disability
• RRSP Contribution Plan
• Relocation Allowance

NOC: 00015

Responsibilities:

• Directs the delivery of key assignments and oversees the implementation of major project (or account) strategies, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• Promotes Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments, safety tours and Mace's HSW framework.
• Supports the safety and wellbeing of all Mace staff.
• Determines and assembles project team resources, including required external specialist appointments and the recruitment of new staff.
• Improves performance from the bid baseline by optimizing multi-disciplinary resources, monitors, reviews and evaluates activities, systems and methodologies as well as cross-selling.
• Converts client's vision into a deliverable plan that includes and exploits the full benefits of Construction to Production (C2P), net zero carbon, and digital and data innovation.
• Is relationship owner and primary contact for Mace executive team engagement.
• Ensures efficient governance to support project activities within the business, gains organisational support and commitment, ensuring the achievement of strategic priorities.
• Has key client relationship management, interfaces, and supporting communication.
• Manages CRM across the account (including multiple geographies) with live prospects and leads.
• Supervises and maintains exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• Is accountable for full-service excellence/service quality.
• Establishes/influences the correct Build Strategy and C2P plan for procurement and execution.
• Creates and nurtures a high-performing and inclusive team environment that encourages contribution, recognition and inclusion.
• Engenders, promotes and influences quality and service excellence in all conversations and project interactions.
• Ensures the project or programme or works is operating an effective risk management strategy with appropriate management actions and risk treatments established.
• Conveys and connects the wider business strategy to the project team and promoting the associated initiatives.
• Directs key internal and external project review/reporting meetings.
• Actively networks and utilizes the full depth and knowledge of the Mace Group and Centres of Excellence to support the project delivery.
• Actively promotes knowledge share and resource share with others and supports their team in growing their network.
• Ensures operations are fiscally and ethically viable, influencing the achievement of business objectives and meeting organisational and legislative compliance obligations.
• Builds and maintains internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth and increase networks.
• Regionally recognized expert in specialized stream, directly influences long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
• Decisions have considerable financial, commercial or reputational risk.
• Is a formal member of the (Sector) senior leadership team.
• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Knowledge and Skills:

• Bachelor's degree in marketing management or similar.
• Proven experience and track-record for procuring and delivering large or complicated projects and teams.
• At least 15 years of relevant experience in a related programme management role.
• Advanced technical understanding of project management practices, construction methodologies, sequencing and logic.
• Full budgetary oversight (profit plan and fee structure).
• Advanced risk and opportunity management/practitioner.
• Highly effective communicator/presenter.
• Exceptional problem solving and analytical skills across estimating, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle.
• Contract literate to a good standard.
• Performance management to ensure a high performance culture is maintained.
• Advanced competency and understanding of current Health Safety Executive (HSE) regulations (or local equivalent).
• Relevant and commensurate technical, leadership and management qualifications.
• Established and effective industry/sector wide network of clients, consultants and contractors.
• Advanced knowledge of consultancy/construction, infrastructure and property sectors.
• Proven innovator with a track-record of creating and implementing high-value innovations and better approaches /ways of working.
• Highly regarded across the relevant sector/market and operating at the highest level of compliance.
• Excellent communicator (verbal and written), relationship manager.
• Confident presenter and public speaker; ability to capture the audience and clearly transmit the position / message.
• Effective appraisal/analytical skills to support skilled negotiations, problem solving, or conflict resolution.
• Develops and maintains excellent professional working relationships with internal and external stakeholders.
• Growth mindset that promotes curiosity, high quality contribution and team collaboration.
• Encourages awareness of colleagues from different technical, social and cultural backgrounds.
• Encourages sharing of best practice and lesson learnt between teams.
• Extensive sector and/or market -specific experience, knowledge and contacts.
• Extensive experience in successful delivery of major projects and programmes, through all project phases.
• Leadership and management experience and capability to lead a large team.
• Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience / apprenticeship, combined with a demonstrable level of role knowledge (or equivalent)
• Appropriate Construction Skills Certification Scheme (CSCS) card, or global equivalent
• MCIOB/MAPM/MRICS/MICE (or equivalent local certification).
• English written and spoken.

Contact: Jennifer.Cahmi @

Job Types: Full-time, Permanent

Pay: $230,000.00-$280,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• Do you have a bachelor degree in marketing management or similar?

Education:

• Bachelor's Degree (preferred)

Experience:

• Project management: 10 years (preferred)

Language:

• English (required)

Work Location: In person