Jobs
>
Toronto

    Banquet Manager - Toronto, Canada - W Hotels

    W Hotels
    W Hotels Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Job Number
    Job Category Event Management
    Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management

    JOB SUMMARY

    Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

    CANDIDATE PROFILE

    Education and Experience


    • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

    CORE WORK ACTIVITIES

    Managing Banquet Operations


    • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).


    • Applies knowledge of all laws, as they relate to an event.


    • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.


    • Adheres to and reinforces all standards, policies, and procedures.


    • Maintains established sanitation levels.


    • Manages departmental inventories and maintains equipment.


    • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.


    • Schedules banquet service staff to forecast and service standards, while maximizing profits.


    • Assists team in developing lasting relationships with groups to retain business and increase growth.

    Participating in and Leading Banquet Teams


    • Sets goals and delegates tasks to improve departmental performance.


    • Conducts monthly department meetings with the Banquet team.


    • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.


    • Acts as a liaison to the kitchen staff.


    • Leads shifts and actively participates in the servicing of events.

    Ensuring and Providing Exceptional Customer Service


    • Sets a positive example for guest relations.


    • Interacts with guests to obtain feedback on product quality and service levels.


    • Responds to and handles guest problems and complaints.


    • Empowers employees to provide excellent customer service.


    • Ensures employees understand expectations and parameters.


    • Strives to improve service performance.


    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.


    • Reviews comment cards and guest satisfaction results with employees.

    Conducting Human Resources Activities


    • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.


    • Observes service behaviors of employees and provides feedback to individuals.


    • Monitors progress and leads discussion with staff each period.


    • Participates in the development and implementation of corrective action plans.


    • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.


    • Attends and participates in all pertinent meetings.

    The salary range for this position is $73,000.00 to $94,000.00 annually.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Notification to Applicants: W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

    W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
  • One King West Hotel & Residence

    Banquet Manager

    2 days ago

    One King West Hotel & Residence Toronto, Canada

    Direct reports: Assistant Banquet Manager, Servers, Bartenders, Porters · - Ensure floor presence and greeting with clients upon arrival. · - Handle all guest interactions with the highest level of hospitality and professionalism. · - Attend all pre-event and post-event meeting w ...

  • Toronto Cricket Skating and Curling Club

    Banquet Manager

    2 days ago

    Toronto Cricket Skating and Curling Club Toronto, Canada

    **About the Toronto Cricket Skating & Curling Club**: · As a family-oriented private Club, our mission is to be a Great Club for our members deliver exceptional value to our members by delivering exceptional experiences, inspired by our warm and welcoming culture. Our vision is t ...

  • Bellagio Boutique Event Venue

    Banquet Manager

    1 day ago

    Bellagio Boutique Event Venue Concord, Canada

    **Job Summary** · **Responsibilities and Duties** · **Part Of Responsibilities/Duties**: · - Ensure successful operations of all catering functions to a high standard. · - Ordering and controlling of all liquor beer and wine. · - Ordering of all table linen as requested by the or ...

  • JRoss Recruiters

    Banquet Manager

    2 days ago

    JRoss Recruiters Ontario, Canada

    Oversee the day-to-day leadership of the Banquet Department; · Responsible for ensuring all Banquet functions exceed customer expectations; · Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and meet the client's needs, including adj ...

  • JRoss Recruiters

    Banquet Manager

    6 days ago

    JRoss Recruiters Ontario, Canada

    Oversee the day-to-day leadership of the Banquet Department; · Responsible for ensuring all Banquet functions exceed customer expectations; · Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and meet the client's needs, including adj ...

  • Donalda Club

    Banquets Manager

    1 day ago

    Donalda Club Toronto, ON, Canada Full time

    12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada · Job Description · Posted Monday, January 29, 2024 at 5:00 AM · Donalda Golf & Country Club, founded in 1960, is a prestigious year-round private club that offers a high standard of social, athletic and dining facilities to our memb ...

  • EightSix Network Inc

    Banquet Manager

    6 days ago

    EightSix Network Inc Toronto, ON, Canada

    Job Number · Job Category Event Management · Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · Directs and motivates team while personally a ...

  • Marriott

    Banquet Manager

    1 day ago

    Marriott Toronto, Canada

    Job Number · Job Category Event Management · Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · Directs and motivates team while personally assisting in ...

  • W Hotels

    Banquet Manager

    11 hours ago

    W Hotels Toronto, Canada Full time

    JOB SUMMARY · Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to ...

  • JC'S GRILL HOUSE

    banquet manager

    7 hours ago

    JC'S GRILL HOUSE Toronto, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Tasks · Balance cash and complete balance sheets, cash reports and related forms · Cost products and services · Organize and maintain inventory · Ensure health and ...

  • Rosedale Golf Club

    banquet manager

    11 hours ago

    Rosedale Golf Club Toronto, Canada

    Work Term: Permanent · Work Language: English · Hours: 44 hours per week · Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: 5 years or more · Work setting · Urban area · Relocation costs not covered by empl ...

  • JC's Grill House

    banquet manager

    11 hours ago

    JC's Grill House Toronto, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · or equivalent experience · Tasks · Balance cash and complete balance sheets, cash reports and related forms · Conduct performance reviews · Cost products and services · Enforce ...

  • JC'S GRILL HOUSE

    banquet manager

    11 hours ago

    JC'S GRILL HOUSE Toronto, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · or equivalent experience · Tasks · Balance cash and complete balance sheets, cash reports and related forms · Cost products and services · Organize and maintain inventory · Ensu ...

  • JC'S GRILL HOUSE

    banquet manager

    6 days ago

    JC'S GRILL HOUSE Toronto, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · or equivalent experience · Tasks · Plan, organize, direct, control and evaluate daily operations · Balance cash and complete balance sheets, cash reports and related forms · Cos ...

  • Rosedale Golf Club

    banquet manager

    7 hours ago

    Rosedale Golf Club Toronto, Canada

    Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 44 hours per week · Education: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Work setting · Urban area · Relocation c ...

  • JC's Grill House

    banquet manager

    1 day ago

    JC's Grill House Toronto, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Tasks · Balance cash and complete balance sheets, cash reports and related forms · Conduct performance reviews · Cost products and services · Enforce provincial/te ...

  • RRCC

    Banquet Sales Manager

    1 day ago

    RRCC Mississauga, Canada

    We are a Banquet Hall in Mississauga located near 410/Derry Road and we are looking to hire a Banquet Sales Manager to join our team. · - Job Requirements_ · - Meet with prospective clients, show the venue, and exercise customer service and communication skills to sign clients fo ...

  • RRCC

    Banquet Event Manager

    1 day ago

    RRCC Mississauga, Canada

    We are a Banquet Hall in Mississauga located near 410/Derry Road and we are looking to hire a Banquet Event Manager to join our team. · - Job Requirements_ · - Ensure smooth operation of banquet team including servers and bartenders for all banquet events (weddings, birthdays, ho ...

  • Youth for Christ Canada

    Banquet Manager F/H

    5 days ago

    Youth for Christ Canada Ontario, Canada

    POSITION TITLE: Change Conference Church Relations Coordinator Maternity Leave Replacement · POSITION TYPE: Church Relations Coordinator (16 hours/week) · REPORTS TO: National Programs Manager · Primary Objective: · The Church Relations Coordinator with Change Conference, a p ...

  • Borgata Event Centre

    banquet manager

    7 hours ago

    Borgata Event Centre Vaughan, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Determine type of services to be offered and implement operational procedures · Ensure health and safety regulations are followed · Negotiate arrangements with suppliers for food and other supplies · Negotiate with ...