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    Banquet Manager - Ontario, Canada - JRoss Recruiters

    JRoss Recruiters
    JRoss Recruiters Ontario, Canada

    2 weeks ago

    Default job background
    Description
    Oversee the day-to-day leadership of the Banquet Department;
    Responsible for ensuring all Banquet functions exceed customer expectations;
    Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and meet the client's needs, including adjusting service to meet last-minute requests;
    Drive a culture of performance and high engagement through recognition, training, and coaching;
    Responsible for ensuring weekly schedules are prepared to meet the needs of the operation and of all upcoming events, while still managing labour costs;
    Develop and implement operating standards for Banquet teams, including training programs and SOP's;
    Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; 2-3 years experience working as a Food & Beverage leader, preferably within a full-service hotel environment;
    ~ University or College diploma in Hospitality is a definite asset;
    ~ Brings a hands-on approach to training and a leadership style committed to developing and motivating the team to attain a superior level of guest service;
    ~ Experience working in an unionized environment is a definite asset;
    ~ Strong computer skills, with knowledge of Microsoft Office, is essential;
    ~ Proven experience motivating and inspiring a team to achieve strong performance results;
    ~ Strong problem-solving and creative thinking skills;
    ~ Available to work days, evenings, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
    ~ Corporate Culture
    Working with a reputable brand and being part of a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
    Education Reimbursement for you (and your children)
    Team Building Events

    They believe in outstanding hospitality and take seriously their obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

    Accommodations are available upon request for all applicants with a disability throughout the recruitment process.
    Permanent
    Other Phone
    I consent to receiving news and information from JRoss Recruiters.
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