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Automotive Service Consultant - Canada - Steele Auto Group
Description
Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.
Steele Valley Chevrolet is seeking a Service Advisor to join our teamAs a Service Advisor with Steele Valley Chevrolet , you will be the primary point of contact for customers seeking vehicle maintenance or repairs.
Your responsibilities will include greeting customers, assessing vehicle issues, providing cost estimates, and coordinating service appointments.If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.
Hourly Wage Range:
$19.Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
Verify warranty and service contract coverage by examining records and papers; Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
Maintain automotive records by recording problems and corrective actions planned
At least three years of customer service experience
Previous experience in an Automotive Service Advisor role is considered an asset
Valid driver's license with acceptable driver's abstract
Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs
Enhanced Benefits including Telehealth, Mental Health Support and EFAP
Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
Employee discounts on vehicle purchasing, parts, and service at any of our locations
Our commitment to inclusion drives us forward every day.