Operations Manager - Hamilton, ON, Canada - DHL Express

DHL Express Hamilton, ON, Canada

2 weeks ago

Description

What makes DHL great? We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.

Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.

In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

The Operations Manager arranges the movement of freight by various transportation methods, including Air, Ocean, and Ground, on behalf of exporters and importers for DHL's import, export, trans-border and domestic product lines.

middleman') between customers, customs brokers, and shipping carriers.

Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company
Identifies markets to be grown or maintained and develops appropriate business strategies
Responsible for development and implementation of special projects
Ensures compliance with preferred carriers is maintained
Ensures quality system is implemented and maintained within area of responsibility
Negotiates, prepares and issues most favorable buying rate quotations internally and externally with shipping carriers
Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators
Provides technical product assistance to staff
Advises staff of changes to company policies and goals
responsible for hiring, coaching, training, and developing subordinate staff
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes

Has extensive depth of expertise and knowledge in specialized functions or business areas
Develops advanced concepts, techniques, and standards
Viewed as expert in functional or business area within DHL
Develop relations with CBSA and other compliance stakeholders
Monitor and action any non compliance with utmost importance
Typically requires BS/BA and 6-8 years' experience in related field, including at least 2 years of supervisory experience

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

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Operations Manager - Hamilton, ON, Canada - DHL Express

Description

Pt Operations Management Spec

Manager, Operations