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    Financial Software Implementation Consultant - Mississauga, ON, Canada - PointClickCare

    PointClickCare
    PointClickCare Mississauga, ON, Canada

    1 week ago

    Default job background
    Description
    For more than 20 years, PointClickCare has beenthe backbone of senior care.

    We've amassed therichestsenior care dataset making ourmarket density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

    With Collective Medical & Audacious Inquiry, we've become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey.

    As part of the Professional Services, Practice Delivery team , the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings.

    The Consultant will be diligent, customer focused, agile, transparent and a strong communicator.

    The successful candidate will lead an in-depth analysis of the customers' desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices.

    The applicant should expect up to 30% on site travel to customer sites and regional meetings.
    The Software Implementation Consultant will report to the Practice Manager, Professional Services.
    Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
    Translate technical requirements and execute system configuration setup (more complex than entry)
    Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer's business and daily workflows
    Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
    In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
    When needed, travel to customer on-site locations to lead and direct meetings and presentations
    Post-secondary education in accounting or technology preferred
    Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
    Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
    Multi-resource project team experience balancing milestones and objectives efficiently and on time
    Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
    Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
    LI-Remote

    It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

    When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy .

    PointClickCare is committed to Information Security.

    By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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