Operations Manager - St. Catharines, Canada - Via

Via St. Catharines, Canada

2 hours ago

Description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.

Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As an Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.

What You'll Do:

Take ownership for all things operations within your region; accountability is your middle name

Manage a local team towards our ambitious goals of operational excellence and providing an unbelievable customer experience across the region

Oversee operations in person 3-5 days a week; the business needs may dictate a need for early mornings or evenings at times

End to end problem solving. You'll intuitively identify operational gaps, propose solutions, implement fixes, and monitor results

Analyze data to create business insights to inform new business practices and policies to improve KPIs and financial results

Exercise autonomy in overhauling processes and programs

Collaborate with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth

Who You Are:

A self-starter who is comfortable taking on a high level of responsibility, navigating ambiguous environments, and has previous management experience

A driven executor with a track record of end to end ownership of a book of business and a history of hitting KPIs and revenue goals

A team-focused individual that takes ownership of their work and pride in their team's success

Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus

An outgoing and sociable leader; skilled at communicating professionally with partners, customers, and driver partners from a broad range of backgrounds

Willing to wear multiple hats and contribute on projects of all types

Based in the St Catharines, Ontario area (current or future)

We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.

Operations Manager

5 hours ago

Transervice Lease Co. St. Catharines, Canada

Founded in 1969, Transervice is an international provider of logistics services in transportation and commercial fleet maintenance. Our mission at Transervice is to provide our clients with efficient professional services. Based in Lake Success, New York, Transervice operates reg ...
Operations Manager

5 hours ago

Meridian Centre St. Catharines, Canada

_**Position Summary**_ · Under general supervision of the Director of Operations, the Operations Manager is responsible for the daily activities required to run, maintain, and service the facilities and the events by performing the following duties personally or through subordina ...
Operations Manager

1 day ago

Boy and Girls Club Of Niagara Niagara Falls, Canada

**FULL TIME OPERATIONS MANAGER** · **Position Overview**: · The Operations Manager is responsible for the safe, effective, and efficient delivery of operational plans set forth by the Boys and Girls Club of Niagara and assumes the primary responsibility of implementing and execut ...
Operations Manager

1 day ago

Salit Steel Niagara Falls, Canada

Education: Bachelor's degree · - Experience: 5 years or more · - Engineering, general · - or equivalent experience · **Work setting**: · - Steel mill and metal processing plant · **Type of drafting**: · - Detailing drafting · **Area of work experience**: · - Fabrication · **Scree ...
Operations Manager

5 hours ago

Premier Family Farms Smithville, Canada

Premier Family Farms ("Premier") is an integrated group that manages a supply chain of poultry through several operating divisions. Premier is profitable and growing, in particular with international sales of our Kosher product line. Premier is family-owned and operated and is th ...
Operations Manager

5 hours ago

CSN Collision Oakville, Canada

**About CSN Collision Centres** · CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the lea ...
Manager, Operations

1 day ago

Cargojet Airways Ltd. Hamilton, Canada

**Accelerate your career with the most awarded Air Cargo Airline in Canada** · Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America e ...
Operations Manager

5 hours ago

McMaster University Hamilton, Canada

**Schedule** · Monday to Friday, 35 hour/week · **Education Level** · University degree; CHRP and/or PMP designations considered an asset. · **Career Level** · Experienced (Manager) · **Operations Manager, School of Nursing** · One of three professional schools within McMaster's ...
IT Operation Manager

1 day ago

American Iron and Metal Hamilton, Canada

Company Description · American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th bir ...
Operations Manager

5 hours ago

Bird Canada Hamilton, Canada

**Description · The Operations Manager role is a key role within Bird Canada's operations. The Operations Manager will work with our Head of National Operations to tackle key projects that will be instrumental in driving our business forward. We need a strategic critical thinker ...
Operations Manager

5 hours ago

Iree Community Agency Inc. Oakville, Canada

Education: Bachelor's degree · - Experience: 1 year to less than 2 years · **Tasks**: · - Plan, organize, direct, control and evaluate daily operations · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other adm ...
Operations Manager

1 day ago

Zelus Material Handling Stoney Creek, Canada

Our purpose is simple: To enrich the lives of our partners. Zelus Material Handling is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people. · As a member of the Serv ...
Operations Management

5 hours ago

McMaster University Hamilton, Canada

Position Duties and Responsibilities: · The incumbent of this position will be responsible for leading the research activities of the project, including but not limited to the following core responsibilities: · - Active participation in defining the research objectives and analyz ...
HR Operations Manager

5 hours ago

Casino Niagara Niagara Falls, Canada

Full Time · Salaried · **Application Deadline**: April 20, 2023 · Is exceptional leadership, remarkable service, and communication skills the cornerstone of your success? · The HR Operations Manager provides strategic leadership and advice to all levels of the organization to gui ...
Manager Traffic Operations

5 hours ago

Niagara Region Niagara, Canada

**Division**: · Transportation · **About Us**: · Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, th ...
Store Operations Manager

1 day ago

Michaels of Canada, ULC. Niagara Falls, Canada

Store - NIAGARA FALLS, ON · We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world · Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, ...
Operations Manager

5 hours ago

Chucks Roadhouse Bar & Grill Fort Erie, Canada

Education: Bachelor's degree · - Experience: 2 years to less than 3 years · **Tasks**: · - Allocate material, human and financial resources to implement organizational policies and programs · - Authorize and organize the establishment of major departments and associated senior st ...
Manager Housing Operations

5 hours ago

Niagara Region Niagara, Canada

**Division**: · Housing Services · **Important Notices & Amendments**: · As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), me ...
operations manager

1 day ago

Burger King St. Catharines, Canada

Education: · Expérience: · Education · Bachelor's degree · Tasks · Allocate material, human and financial resources to implement organizational policies and programs · Authorize and organize the establishment of major departments and associated senior staff positions · Co-ordin ...
operations manager

1 hour ago

Burger King St. Catharines, Canada

Education: Bachelor's degree · Experience: 5 years or more · Tasks · Allocate material, human and financial resources to implement organizational policies and programs · Authorize and organize the establishment of major departments and associated senior staff positions · Co-ordin ...