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    ServiceNow CMBD Technical Advisor - Ottawa, Canada - US Tech Solutions

    US Tech Solutions
    US Tech Solutions Ottawa, Canada

    4 days ago

    Default job background
    Contract
    Description
    Responsibilities:
  • Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
  • Identify opportunities for improving the quality of data in the Configuration Management Database (CMDB)
  • Troubleshoot and debug existing CMDB interfaces and improve them
  • Establish a technical project plan with key milestones and provide status updates
  • Create ServiceNow epics and stories
  • Document key technical decisions, issues, and enhancements throughout the development lifecycle
  • Report on development work progress
  • Ensure smooth transition from development to operation by working with the support team
  • Provide guidance and expertise to various stakeholders throughout the project lifecycle
  • Communicate and collaborate with project team members and key stakeholders throughout the project
  • Other related activities and deliverables as required
    • Skills & Qualification
  • Minimum of five () years of demonstrated experience as a technical lead for ServiceNow implementations.
  • Minimum of five () years of demonstrated experience with the ServiceNow CMDB
    • Experience:
  • Minimum of five () years of demonstrated experience as a technical lead for ServiceNow implementations.
    • Education:
  • University degree or college diploma in business administration, statistics, or a related field
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