Jobs
>
Mississauga

    Quality Customer Service Representative - Mississauga, ON, Canada - National Logistics Services, Inc.

    National Logistics Services, Inc.
    National Logistics Services, Inc. Mississauga, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    National Logistics Services (NLS) is Canada's leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods.

    NLS's well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

    Our people are the driving force behind our culture, and we embrace our P.I.Joining Canada's leading retail logistics provider can provide opportunities that you may have never considered.

    With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

    Respond to all customers inquiries (via telephone, email, fax or in person) in a professional, polite manner with the goal to provide customer-focused service
    Manage administration tasks involving accurate data entry for various internal and external reports

    Liaise with the NLS team on behalf of customer to determine the status of sales orders, purchase orders, inventory, and special requests.

    Investigate on behalf of customers the non-conformance issues or service failures, collaborate with appropriate departments and determine root cause, and discuss service recovery (if required) with relevant departments (ie.

    Liaison with Client Solutions Manager (CSM) and General Manager (GM) on all service escalation issues
    Escalate critical service failures to General Manager (GM) and CSM, along with any other key stakeholders within company as required
    Communicate any service requirements outside the regular scope of business/outside Service Agreement, and secure authorization from CSM and GM when responding to client
    May be required to assist in inventory queries
    Participate in regular production and service review meetings and/or calls with client and NLS stakeholders, and speak to the weekly service trends
    Be knowledgeable about Health & Safety Legislation and abiding by the NLS H&S Policies and programs
    Strong service ethic, interpersonal and customer service skills
    ~2-3 years experience in a customer service role
    ~1-2 years experience in a distribution, transportation and/or logistics environment is an asset
    ~ University Degree or College diploma is an asset
    ~ Data entry speed and accuracy
    ~ Knowledge of WMS and EDI is an asset
    ~ Intermediate skills in MS Office (primarily Excel, Word, MS Outlook)
    ~

    National Logistics Services (NLS) is Canada's leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods.

    NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities.
  • Northbridge Financial Corporation

    Client Service Representative

    1 week ago

    Northbridge Financial Corporation Mississauga, Canada

    Nous sommes Les assurances Federated. Nous servons les entreprises canadiennes avec fierté depuis 100 ans. Nous sommes reconnus comme étant l'un des plus importants fournisseurs d'assurance des entreprises au Canada. Nos employés sont engagés à répondre aux besoins particuliers d ...

  • Medline Industries Inc

    Customer Service Representative

    1 week ago

    Medline Industries Inc Mississauga, Canada

    **Primary Location** CA-ON-Mississauga · **Other Locations** CA-Ontario, CA-ON-Brampton · **Value Proposition** · As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives - this means being deeply committed to the health and well-being of our ...

  • Intelcom

    Operations Customer Service Representative

    4 days ago

    Intelcom Mississauga, Canada

    Ride the next mile with us · - Operations Customer Service Representative · Why choose Intelcom and become one of our Operations Customer Service Representative? · - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and d ...

  • Michelin

    Customer Service Representative Aftermarket

    2 days ago

    Michelin Mississauga, Canada

    Customer Service Representative Aftermarket · Michelin, le leader mondial de la fabrication de pneus embauche · REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et ni ...

  • Intact

    Bilingual Customer Service Representative

    1 day ago

    Intact Mississauga, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...

  • FCT

    Customer Service Representative

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • FCT

    Representative, Customer Service

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • People Corporation

    Customer Service Representative

    1 week ago

    People Corporation Mississauga, Canada

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. · A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to ...

  • People Corporation

    Employer Services Representative

    1 week ago

    People Corporation Mississauga, Canada

    We are seeking a Employer Services Representative to join our BPA team in Mississauga. · The Employer Services Representative's job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by ...

  • ITN Logistics

    Customer Service Representative

    1 week ago

    ITN Logistics Mississauga, Canada

    The 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a world-class experience by interacting with the customers and responding to orders, inquiries, c ...

  • Barnes & Aidi

    Customer Service Representative

    1 week ago

    Barnes & Aidi Mississauga, Canada

    THIS IS NOT A REMOTE POSITION. · We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. · Full-time: Monday to ...

  • Fine Sight Solutions Inc.

    Customer Service Representative

    1 week ago

    Fine Sight Solutions Inc. Mississauga, Canada

    Our office is actively searching for a Customer Service professional to join our team. · The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, ...

  • Barnes & Aidi

    Customer Service Representative

    1 week ago

    Barnes & Aidi Mississauga, Canada

    **THIS IS NOT A REMOTE POSITION. WE ARE NOT ACCEPTING ANY APPLICANTS FROM OVERSEAS. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN MISSISSAUGA** · **Hiring Representatives Immediately** · We are a company that was established 5 years ago and we are growing. We are seeking individ ...

  • Barnes & Aidi

    Customer Service Representative

    1 week ago

    Barnes & Aidi Mississauga, Canada

    **THIS IS NOT A REMOTE POSITION** · **NOW SEEKING: CUSTOMER SERVICE REPRESENTATIVES** · **Full-Time Opportunities: Monday-Friday (11:30 p.m.9:00 p.m.) & Saturday 12:00 p.m.6:00 p.m. (optional)** · **Weekly Compensation: $500.00-$1, average pay) (details disclosed at interview)** ...

  • De Havilland Aircraft of Canada Limited

    Customer Service Representative

    1 week ago

    De Havilland Aircraft of Canada Limited Mississauga, Canada

    The Organization · De Havilland Aircraft of Canada Ltd. ('DHC') is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offe ...

  • Innotech-Execaire Aviation Group

    Customer Service Representative

    1 day ago

    Innotech-Execaire Aviation Group Mississauga, Canada

    The SkyCharter Customer Representative (CSR) is responsible to the Customer Service Supervisor for the customer-focused activities within the SkyCharter's VIP Lounge. The position is based out of Pearson International Airport at SkyCharter's FBO facilities in Mississauga. · **Res ...

  • Northbridge Financial Corporation

    Client Service Representative

    1 week ago

    Northbridge Financial Corporation Mississauga, Canada

    We're Federated Insurance. We've proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada's leading commercial insurance providers. Our employees are dedicated to focusing on our customers' unique needs and we go above and beyond to hel ...

  • Poolcorp

    Customer Service Representative

    2 days ago

    Poolcorp Mississauga, Canada

    **Pay**:$ $23/ hour and a $500 sign on bonus, plus up to $2,500 through our performance bonuses in the summer. · **Location**:SCP Canada Mississauga, ON - 284; 4170 Sladeview Crescent Unit 7 Mississauga, ON L5L 5R2 · **Job Summary**: · The Inside Sales Associate works with custom ...

  • Strongco

    Customer Service Representative

    4 days ago

    Strongco Mississauga, Canada

    **Province**: Ontario · **Branch**: Mississauga · **Employment Type**: Full Time · **Number of Positions**:1 · **SUMMARY** · The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providin ...

  • Omega Holdings

    Customer Service Representative

    1 day ago

    Omega Holdings Mississauga, Canada

    Custom Coils Canada is a privately owned company which was originally founded in 1960, with its head office located in Mississauga, Ontario Canada. · The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · ...