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    technical support specialist – information technology - Brantford, Canada - Brimich Logistics & Packaging Inc.

    Brimich Logistics & Packaging Inc.
    Brimich Logistics & Packaging Inc. Brantford, Canada

    3 days ago

    Default job background
    Description
    • Education: Bachelor's degree
    • Experience: 2 years to less than 3 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Manage incidents
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Health benefits

    • Dental plan
    • Health care plan
    • Financial benefits

    • Registered Retirement Savings Plan (RRSP)
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 44 hours per week


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