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- Gathers requirements from business units and translates those to programmers and developers
- Writes user stories on JIRA and documents artifacts through Confluence
- Perform user story mapping, create user journeys
- Help prioritize and refine product backlog
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Supports one or more highly complex business processes
- Works on multiple projects as a project team member
- Serves as a liaison between the business community (other BAs, business SMEs) and the IT organization (agile, scrum team, QA, product owner, developers) in order to provide technical solutions to meet user needs
- Working in an Agile/Scrum environment using Kanban methodology
- Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized
- Experience producing Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
- Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation project
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required
- Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*Best VS
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Urgent: Salesforce Business Analyst - Toronto, Canada - Delpath
Description
Location Address:
Hybrid - Downtown Toronto – 2x / week (Mon & Wed) – need candidates in GTA
Contract Duration: 3 months
Possibility of extension
Schedule Hours: 9:00am-5:00pm - Monday-Friday; standard 37.5 hrs/week
Reason:
Additional Support on current project - Need to backfill capacity to deliver RoadMap priorities in FY '24
Typical Day in Role:
Candidate Requirements/Must Have Skills:
years' Business Technical/System Analyst experience - we want this person to be hands on with technical knowledge
2) 5+ years' configuration / Support experience with Salesforce
3) 3+ years' experience with Financial Service Cloud (FSC)
4) 3+ years' experience with Data Modeling, Data Mapping and creating Data Dictionaries
Nice-To-Have Skills:
Education:
Average Candidate:
Communication skills are really important here, need to be able to articulate knowledge well; host and lead meetings; best would have experience leading a team for an end-to end delivery, implementation, or digital transformation project; strong recent Salesforce experience.
1 Step Process: 1 Video MS Teams Interview – 1 hour – with HM, potentially 1 other BA lead