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    Regional Field Director - Toronto, ON, Canada - HUDSON'S BAY

    HUDSON'S BAY
    HUDSON'S BAY Toronto, ON, Canada

    3 weeks ago

    Hudson's Bay background
    Description
    The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations.

    The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty.

    The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.

    This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson's Bay stores to minimize risk.

    This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills.

    Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores.

    The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets

    While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry.

    Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson's Bay stores, and employee tips to generate cases.


    • Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution.
    • Teach factfinding/investigation techniques to AP Associates.
    • Partner with District/Store Management to build AP awareness.
    • Perform data gathering tasks and analytics to assist in building cases.
    • Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud).
    • Perform other duties as assigned by Asset Protection leadership.

    Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region.

    - o AP Field Leadership
    o Inventory Management
    o HR/AR/Risk Management/Legal
    o Solution Providers (Executive Leadership)
    o Operations / Corporate Offices
    5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty.

    • 2year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law)
    • Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification
    • Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act)
    • Highquality analytical skills, management experience, and the ability to influence at all levels.
    • Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access
    • Ability to conceptualize data and create ways to effectively communicate information
    • Valid Ontario Driver's license
    • The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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