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    Manager Data - Toronto, ON, Canada - Capital One Canada

    Capital One Canada
    Capital One Canada Toronto, ON, Canada

    1 week ago

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    Description
    161 Bay Street , Canada, Toronto,Toronto, Ontario,Manager, Program Delivery Our Capital One Team
    At Capital One, we're building a leading information-based technology company.

    Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

    We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

    We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results.

    Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

    Together, we are on a quest to change banking for good.
    We change with the times and have adopted a flexible hybrid model.

    Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days.

    As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.

    We recognize that everyone has a unique working pattern so we're open to discussing flexible working arrangements that will best accommodate you.

    At Capital One we're committed to diversity, inclusion and belonging .

    Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone.

    We're focused on helping associates live well—physically, financially and emotionally.

    When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents.

    We've designed our benefits program to be flexible, comprehensive and consistent across our organization.

    From health and fitness center discounts, to training and professional development programs—and much more—you'll discover that Capital One is committed to helping you live your best life.

    Be ready to join a community with some of the most talented people you've ever met, who see the customer first, and want to use their skills to make a difference.

    A day in the life of a Capital One Manager, Program Delivery:

    In this Program Manager role, you will be on an exciting journey to drive delivery of highly complex programs that contribute to the strategic goals of the Canada LOB and improve the experiences of our customers.

    Leading program planning including scope, objectives, timelines, and governance
    Documenting and maintaining key program artifacts such as dashboards, risk and decisions logs, and schedules
    Identifying and escalating risks for flawless and on-time delivery of programs
    Owning the communication and reporting to a range of stakeholders, adapting to their required level of knowledge and involvement in the program through exceptional stakeholder management
    Identifying and implementing improvements to work processes and program management practices
    Understanding and evaluating decisions and options analyses
    Actively participating in the delivery community of practice, providing high-touch program support to leadership and low-touch program support to Canada business
    Solid organizational skills including attention to detail and multi-tasking skills
    Bachelor's degree or equivalent training
    ~5-7 years of experience in delivering projects, preferably in a financial-services setting
    ~2-3 years of management experience with direct reports
    ~ Experience working in agile, lean, SAFe environments
    ~ Excellent presentation skills, comfortable presenting to senior leadership

    Strong Excel, JIRA and Confluence skills; good familiarity with project management tools
    Prosci Adkar or other change management certification is a plus
    Proficient with reporting tools, such as Google Sheets and Tableau

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at .For technical support or questions about Capital One's recruiting process, please send an email to .Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

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