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    Customer Care Specialists à Remote - Toronto, ON, Canada - BDO Canada LLP

    BDO Canada LLP
    BDO Canada LLP Toronto, ON, Canada

    1 week ago

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    InternshipSHIP
    Description
    Apply remote type Hybrid locations Toronto - Bay St Montreal Rue De La Gauchetière Ouest Ottawa - Clyde Avenue time type Full time posted on Posted 4 Days Ago job requisition id JR2227 Putting people first, every day

    BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust.

    The SPC team is responsible for managing the pursuit process across the country for both our public and private sector marketplace, spanning all BDO industries and services.

    The SPC is a team of dedicated proposal experts who understand the way both private and Canadian public sector organizations buy.

    We provide end-to-end services in the preparation, execution and follow-up stages of the pursuit process to help BDO win in the market.

    This candidate would ideally work out of BDO's Ottawa, Montreal or Toronto office, with the option to work remotely as per BDO policy.

    Support the entire pursuit process for strategic proposal responses from proposal kick-off, project management, to final submission.
    Provide high quality deliverables, and manage all aspects of the pursuit to mitigate any potential risks.
    Provide RFx review and analysis, custom response template development, and end-to-end pursuit management.

    Ensure we are sharing sales intelligence with the firm's national sales office, in order to work seamlessly across sales teams.

    This includes business developers, account managers, and programs such as the Sales Deal Review Board (SDRB) qualification process and our MUST Win program.

    Work to ensure BDO's responses to solicitations help differentiate our services, are competitive, compliant, and high scoring.
    Ensure BDO's International Corporate Visual Identity Standards and National brand standards are adhered to.
    client describe you as positive, professional, and delivering high-quality work.


    • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
    • 3-5+ years of work experience in proposal coordination, development, and management.
    ~ Experience with understanding the proposal process ideally in both private and public sector industries.
    ~ A well-organized individual who enjoys project related work, tight deadlines, problem-solving, and wants to be part of a fast-paced team.
    ~ An understanding of Project Management tools and concepts that will aid the proposal process and the bidding team.
    ~ Process improvement mindset that is continuously striving to evolve our ways of working and improve the end-user experience.
    ~ Experience in virtual pursuit leadership and cultivating cross-functional team collaboration.
    ~ Strong experience with Microsoft PowerPoint, Word, and Excel.

    Bilingual (French and English) an asset
    Ability to work in an agile environment

    This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

    We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

    We support your achievement of personal goals outside of the office and making an impact on your community.
    Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives.

    We support staff with local and national events where you will be given the opportunity to contribute to your community.

    We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy.

    Through leadership by our Chief Diversity Equity and Inclusion Officer , we are committed to a workplace culture of respect, inclusion, and diversity.

    We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.


    Flexibility:

    All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

    Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients.

    It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

    When it comes to our people, we believe in helping then achieve their dreams, build their passions, and grow their competitive edge.

    From our expansive client base to growing talent pool, our people are the core of BDO. We foster inclusive ways to thinking and celebrate diversity among all contributors.
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