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Vaughan

    Learning Specialist-Roadside - Vaughan, Canada - CAA Club Group

    CAA Club Group
    CAA Club Group Vaughan, Canada

    3 days ago

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    Description
    Position Details

    DUTIES/RESPONSIBILITIES:


    • Facilitate training programs to our contracted network of service providers and fleet who deliver our tow, battery, and light service support to our Members
    • Research, plan, and develop new training programs that engage learners
    • Liaise with the business leaders in the development and enhancement of training programs
    • Understand our call taking and dispatching procedures and facilitate training programs for our new and existing Associates
    • Maintain the training records for all the sessions delivered
    • Stay current on the automotive industry as well as training and development trends that will assist in enhancing our training programs
    • Maintain our training trucks, perform circle-checks as needed
    • Work closely with Fleet leadership in maintaining all the courses and support all initiatives
    REQUIREMENTS:


    • Excellent communication and facilitation skills
    • Post-Secondary Degree / Diploma, preferably in Adult Education or related field
    • Strong interpersonal skills
    • Minimum 3 years of experience in learning and development or adult education including hands-on training
    • Experience within automotive or towing environment or an aptitude for automotive knowledge is preferred
    • Ability to train in various settings such corporate office, outdoors, and contractors' facilities
    • Valid G driver's licence
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