- Provides leadership and motivation to team responsible for maintaining accurate defined benefit and/or defined contribution pension plan records, calculations and communication based on plan provisions, actuarial assumptions, and legislative rules.
- Performs peer reviews and participates in production of daily work, yearend validations, annual statements, and regulatory filings.
- Runs reports and provides analysis of team and client metrics to managers.
- Manages requests, deadlines, workloads, and staff assignments to meet client deliverables.
- Ensures team meets company and client service standards.
- Develops, coordinates/facilitates, and maintains training for staff on systems, administrative processes, plan interpretations and current legislative requirements.
- Resolves and troubleshoots issues that arise.
- Handles escalations from members and clients.
- Participates in projects and company initiatives to find and implement new processes, compliance, and solutions.
- Responsible for internal controls and accuracy.
- Participates in recruitment of new staff and interviews.
- Facilitates performance reviews and manages personnel and HR policies.
- Monitors and maintains high team engagement and morale.
- Collaborates with other members of the BPA pension teams to support overall department goals and objectives.
- Contributes to business growth as a key member of the company's leadership team.
- Minimum of 10 years of work experience in a customer service environment, preferable related to defined
benefit pension administration. - Detailed knowledge of defined benefit pension plan administration, actuarial assumptions, CIA recommendations, and legislative regulations for Ontario and other jurisdictions.
- Ability to interpret, apply and communicate changes to pension provisions and regulations.
- Strong people, leadership, and coaching skills.
- Excellent prioritization, time management and organizational skills.
- Excellent written and verbal communication.
- Strong problem-solving skills.
- Good understanding of Microsoft Word and Excel.
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
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Pension Supervisor - Mississauga, Canada - People Corporation
Description
Job Description
We are seeking a Pension Supervisor to join our BPA team in Mississauga.
The Pension Supervisor is responsible for the effective day-to-day administration of our Client Pension Plans. He or she leads a team of pension professionals.
The Pension Supervisor will:
To be successful as a Pension Supervisor with BPA, you will need:
All-star candidates will have:
What's in it for you:
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
