Senior Data Scientist - Toronto, ON, Canada - Manulife Insurance Malaysia

Manulife Insurance Malaysia Toronto, ON, Canada

1 week ago

Description

Senior Data Scientist – Gen AI Chat BOT page is loaded Senior Data Scientist – Gen AI Chat BOT

Apply locations Toronto, Ontario time type Full time posted on Posted 4 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We are excited to welcome a passionate Senior Data Scientist to join our Global Advanced Customer Analytics team at Manulife/John Hancock.

Your work will be instrumental in using customer data to enhance our products and services and deliver exceptional customer experiences on a global scale.

Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to comprehend source data. Use large datasets to prepare and optimize data for the development of RAG-based chatbot models.
~ Develop and implement advanced machine learning models to address sophisticated business challenges, using a variety of algorithms and techniques, with a focus on RAG technology.
~ Collaborate closely with partners to gather requirements, design data models, and implement tailored solutions that align with RAG chatbot development.
~ Standardize processes, techniques, and tools into standard methodologies for other data scientists, specifically focusing on RAG-based chatbot development.
~ Innovate and explore creative methods to source and use structured and unstructured data for RAG chatbot modeling efforts.
~ You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field

A minimum of 5 years of experience in building and scaling chatbots using retrieval augmented generative (RAG) technology and solving high-impact business problems using data science.

Proficiency in data wrangling, preprocessing, and visualization, with expertise in programming languages such as Python, R, and SQL, and a strong understanding of agile solution development principles.

Practical experience with big data processing frameworks and platforms such as Azure, Databricks, and Spark, with a focus on chatbot implementation and scaling using RAG technology.

Excellent communication skills, capable of translating sophisticated data science concepts for both technical and non-technical partners, particularly within the context of RAG chatbot development.

Previous experience in customer analytics is an asset, especially within the realm of RAG chatbot technology.

Flexible work policies and strong work-life balance.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship:
We build a business that benefits all partners and has a positive social and environmental impact.
#Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
At Manulife /John Hancock , we embrace our diversity.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .

00 CAD - $171,210.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

Data Scientist – Gen AI Chat BOT
locations Toronto, Ontario time type Full time posted on Posted 4 Days Ago Senior Data Engineer
locations Toronto, Ontario time type Full time posted on Posted 7 Days Ago Director/Product Owner, Gen AI Global Advance Analytics Services

locations Toronto, Ontario time type Full time posted on Posted 4 Days Ago We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page.

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Senior Data Scientist - Toronto, ON, Canada - Manulife Insurance Malaysia

Description

Data Scientist