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    Manager, Customer Service Office - Toronto, ON, Canada - BDO

    BDO
    BDO Toronto, ON, Canada

    1 week ago

    BDO background
    Description
    BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust.

    Our National Office in Toronto is looking for an experienced Manager, Core Capabilities, to join the Learning and Development team.

    The incumbent will partner with key stakeholders to deliver on the strategic development and implementation of core capability learning programs, ensuring alignment with organizational objectives and standards, and will own the following responsibilities:

    Utilize expert-level capabilities in performance consulting and needs analysis to identify gaps and propose effective solutions that enhance core capabilities such as future skills, consulting skills, and business development.

    Influence business and HR stakeholders with compelling proposals that demonstrate the benefits of learning solutions in achieving performance goals and core capability growth.

    Establish key performance indicators (KPIs) and evaluation metrics to assess the impact of learning interventions on individual and organizational describes you as positive, professional, and delivering high-quality work.

    You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
    You have 15+ years of experience in learning strategy, learning consulting, or performance consulting. You have the ability to collaborate with others and manage a creative development process.
    You have an excellent ability to build relationships and maintain trust with executive level stakeholders.

    This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.


    We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

    We support your achievement of personal goals outside of the office and making an impact on your community.

    Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives.

    We support staff with local and national events where you will be given the opportunity to contribute to your community.

    We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy.

    Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity.

    We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.


    Flexibility:

    All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.


    Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients.

    It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

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