- Participates in the analysis, planning and design of departmental information systems and develops recommendations based on departmental requirements; acts as project manager for new systems implementation and directs the work of project staff; schedules, develops and documents procedures for implementation and conversion activities; arranges for the development and delivery of training for staff; resolves implementation problems.
- Provides technical and procedural advice and assistance to users; monitors the use of software and hardware for adherence to standards and whether technology is being used effectively; provides technical staff with information on departmental procedures and information requirements; investigates, documents, independently resolves routine system problems and/or contacts technical staff as required.
- Keeps abreast of developments in related software and hardware; investigates products and makes recommendations regarding use of same; prepares feasibility and cost/benefit reports; maintains effective working relationships with a wide variety of vendors, consultants and agencies related to the work.
- Performs related work as required.
To be successful, you have: - Graduation from an institute of technology with a diploma in computer sciences or related discipline supplemented by technical courses related to department activities plus considerable related experience; or an equivalent combination of training and experience.
- Thorough knowledge of the practices, procedures, and capabilities of computer hardware and software as related to the work performed.
- Considerable knowledge of departmental functions, procedures, and policies related to the work performed.
- Considerable knowledge of problem definition and solution techniques applicable to the work performed.
- Sound knowledge of methods and principles utilized in training users in the use of software applications.
- Working knowledge of systems design and analysis.
- Ability to analyze departmental needs, to plan, recommend and coordinate the development of solutions to users' requirements and/or problems.
- Ability to act as a project manager in the implementation of new or revised information systems and to direct the work of project staff and consultants.
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
- Ability to operate computers and peripheral equipment, to investigate and document failures and software problems and correct those of a routine nature, and to liaise with technical staff on the more complex problems.
- B.C. Driver's Licence.
Our Vision:
Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.
At Metro Vancouver, we are committed to cultivating a diverse, safe, equitable, and inclusive work environment for all. We strive to attract and retain a talented, diverse workforce that is reflective of the region we serve. If an accommodation is required during the recruitment and selection process, please contact for support. Learn more about our commitments to diversity, equity, and inclusion here.
Please follow this link to our Careers page where you can submit your application by April 22, 2024. -
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Description
Systems Coordinator
Position Status: Full-Time Regular
Department: Human Resources and Corporate Services
Employee Group: Teamsters Local 31
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: PG T26 $3, $3,946.90 bi-weekly
Our Human Resources and Corporate Services Department is seeking a Systems Coordinator who will coordinate the end to end lifecycle of the IT Requests process; participate in technology project implementations; build/improve client and vendor relationships.
You are: Able to plan, organize, and structure work. Ready to showcase proven analytical and evaluative skills. An excellent written and oral communicator. Efficient in working on multiple projects/tasks simultaneously.
This role: