- Ensure timesheets for assigned Technicians and Manager approvals are submitted on time and if required, follow-up to ensure submission prior to deadline
- Identify missing entries and escalate to Manager level to ensure completion
- Verify Technician job order entries in AFL and client systems to ensure alignment
- Validate Technicians' completed tasks and complete accurate data entry into relevant systems or spreadsheets
- Correct Technician(s) time entry issues prior to uploading into corporate financial system
- Advise Technician(s) and other relevant stakeholders of discrepancies and errors to ensure accurate records
- Maintain and update master list of Technicians and Associated Managers to ensure up-to-date reporting lines
- Complete various reports as required
- Address Technician pay issues and re-open orders if required to process necessary corrections
- Manage daily emails and calls from Technicians and other departments and provide answers and support accordingly
- Participate in team meetings to review projects, processes and status updates
- Provide back-up support for team members, as required
- Provide support to field employees on time entry, expense procedures and customer timesheets
- Provide onboarding support and training for new hires related to business unit procedures
- Complete ad hoc administrative projects as requested
- Enhance Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishments
- Adhere to and promote the environmental, health & safety policies of AFL
- Perform other duties as requested, directed or assigned
- 1+ year experience
- Superior customer service skill
- Previous experience with programs/software related to invoicing, production accounting, transactional reporting and payroll/time tracking.
- Working knowledge of Microsoft Office Suite, including Excel
- Remote/Hybrid work model
- General hours of Sunday through Thursday 8:00am to 4:30pm - longer hours during month-end close required
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Data Validation Administrator - Surrey, Canada - AFL
Description
Job Details
Description
America Fujikura Limited (AFL) is seeking Data Validation Administrator for our Canadian Operations in the cities of Surrey, BC.
As a Data Validation Administrator with our team you will be responsible for entering and validating timecards and orders to ensure accurate timecard submissions for all assigned team members, thus ensuring accurate pay for team members.
HERE'S WHAT SUCCESSFUL CANDIDATE SHOULD BRING TO THE TABLE:
QUALIFICATIONS
WORK SCHEDULE AND WORK LOCATION :
Normal office environment
WHO IS AFL?
America Fujikura Limited (publicly known as AFL) is a premiere service provider in the global telecommunications industry focusing on leading-edge network technology, quality, safety and superior customer satisfaction. AFL manufactures, engineers and installs the fiber optic products and equipment that communications providers need to provide quad-play solutions to their customers.
Everyone belongs at AFL. At AFL, we value and respect unique contribution and talents. As a global company with customers of every race, ethnicity, gender, age, religion, ability, background and experience, we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibers of our company.
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications