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    Client Case Manager - Toronto, ON, Canada - Investment Migration Insider Hong Kong

    Investment Migration Insider Hong Kong
    Investment Migration Insider Hong Kong Toronto, ON, Canada

    1 week ago

    Default job background
    Description
    Startup Visa Services helps entrepreneurs with international businesses expansion. We support immigration professionals and support their clients by providing support, technical writing, knowledge, and expert advice to succeed.

    Our team works closely with Angel groups, incubators and Venture capital groups to ensure a smooth process for our clients.

    This is a full-time on-site role located in Toronto, ON. As a Client Case Manager, you will be responsible for managing and overseeing client cases throughout the application process.

    Your day-to-day tasks will include coordinating with clients, training, gathering necessary documents, liaising with immigration professionals, and providing timely updates to clients.

    Strong organizational and time management skills
    Prior experience in immigration or legal case management is preferred
    Proficiency in relevant software and tools
    Bachelor's degree in a relevant field
    Strong technology proficiency, enjoy learning new skills, software and a quick learner.
    Fluency in English and additional languages is a plus
    Recent RCIC graduate or Paralegal studies are a plus
    Excellent customer service, research and data analytical skills
    An opportunity to be part of a dedicated, hard-working, and positive team that will provide support in your everyday work
    In-office working environment
    Set up virtual conference platforms for virtual meetings and events (Zoom/GoToMeeting), assist participants before and after calls with any technical issues
    Participate and engage in online meetings

    You have a minimum of 2 yrs of administrative and assistant experience, preferably in either financial, insurance, recruitment, legal or immigration fields.

    You are a results-oriented, creative problem-solver with a positive mindset. You're passionate about helping others and provide exceptional customer service. You treat team members with respect and can take direction easily from supervisor.
    Apply Online
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