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    Commercial Lines Insurance CSR - Saint Catharines, Canada - Morison Insurance Brokers Inc.

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    Full time
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    Salary:

    Commercial Lines Insurance - Customer Service Representative (CSR)

    St. Catharines, Ontario

    About Morison Insurance

    At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all our decisions and day-to-day operations are based on our 5 core values: Go Beyond, Evolve, Own It, Our Promise, Unified.

    Morison Insurance is a family-owned and operated business. Over the past 30 years, our company has grown from one office with 3 employees in downtown Hamilton, to 100 employees in 7 offices across Southern Ontario.

    Morison Insurance is currently seeking a Commercial Lines CSR to join our team of insurance professionals Please note this role is 100% onsite, based out of our St. Catharines office.

    Position Responsibilities

    We are looking for a team player who can manage the following responsibilities:

    • Working closely and supporting Account Managers
    • Processing Certificates of Insurance
    • Processing and invoicing endorsements, new business, cancellations, and renewals
    • Maintaining an accurate and up to date abeyance system.
    • Manage Renewal Lists for Account Managers
    • Order driver reports
    • Setting up Epic accounts
    • Ongoing commitment to expand your insurance industry knowledge

    Skills & Requirements For You To Succeed

    • RIBO license required (or willing to obtain)
    • Prior Commercial Lines experience would be an asset
    • Strong organizational and time management skills are imperative in this role
    • Ability to meet deadlines and targets consistently
    • A positive and keen attitude to meet customer needs
    • Ability to work in a team environment as well as independently
    • Experience with Epic would be an asset.
    • Proficient in Microsoft Office
    • Effective communication skills

    Values We Live By

    • Go Beyond - Be exceptional, shine brightly
    • Evolve - Think outside the box
    • Own It - Empowered to deliver
    • Our Promise - Do the right thing
    • Unified - Together as one

    What We Offer

    • A growing insurance brokerage with access to many markets
    • Continuing education
    • Modern offices and technology that supports teamwork, skills development, and collaboration
    • Competitive salary
    • RRSP Matching Plan
    • Group Benefits Plan (health, dental, vision)
    • Employee Assistance Program
    • 4-weeks of vacation
    • Paid personal days and extra days off at Christmas
    • Monday to Friday work schedule – 8:30am – 4:30pm
    • Our offices close early on Fridays of long weekends from May to October
    • Full commission on employee home and auto policies
    • Exciting company social events

    Accommodations

    Morison Insurance prides itself on being an equal opportunity employer. Disability-related accommodations are available by request during any/all stages of the application process. If you have any special requirements, please advise the interviewer during the recruitment and selection process. For more information regarding disability-related accommodation, please email

    We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.



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