Framing Manager - Peterborough, Canada - Michaels

Michaels Peterborough, Canada

6 days ago

Full time

Description

Store - PETERBOROUGH, ONLead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Develop and coach the team selling behaviors

Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager

Achieve your KPI's and manage the framing team to achieve their role KPI's

Review sales and production workload and build plans and sales floor time for networking.

Manage and execute the inventory management processes as assigned

Manage and execute shrink and safety programs.

Serve as Manager on Duty (MOD)

Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development

Partners with MOD's daily on the expectations of framing and other framers.

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment

Acknowledge customers, help locate product and provide solutions

Assist with Omni channel processes

Other duties as assigned

Minimum Type of experience the job requires

Basic computer skills

Preferred Type of experience the job requires

Previous custom framing experience is preferred

Retail management experience

Experience leading a sales team

Physical Requirements

Regular bending, lifting, carrying, reaching and stretching

Ability to move throughout the store

Ability to remain standing for long periods of time

Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit )

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