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    System Operation Analyst - Montréal, QC, Canada - Canadian National Railway

    Canadian National Railway
    Canadian National Railway Montréal, QC, Canada

    1 week ago

    Default job background
    Description

    Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.

    From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.

    The primary objective of the Telecom Network Operations Center is to monitor, manage & support CN networks & Network carried services with a goal to offer optimum Network availability to our internal & external customers.

    The Candidate should have at least 3 years of experience in the IT field. Its primary responsibility would be to support the CN IT Telecom's Core Network. Shift work 7/24 (Rotating 12 hrs shift work include days, evenings/nights & week ends.)
    Provide level 1 & level 2 Incident solving support on all Telecom services.
    Provide technical expertise to CN Field Technicians.
    Manage CN IT Telecom trouble tickets.
    Event Management of CN Core Transport Network.
    Oncall pager duty (rotation)
    Experience with telecom configuration, management and monitoring

    • Solid problem solving skills
    • Assets:
    • NRS I / Nokia Network Routing Specialist or CCNA or equivalent
    Bilingual Candidate (English & French) is an asset.

    • Technical experience in the field of telecommunications (3 years)
    • Experience in a NOC (Network Operation Center) 7/24 environment is an asset
    • Knowledge Organisational & process framework (ITIL) is an asset
    Knowledge in Facility management ( Power plant, HVAC, Telemetry) is an asset

    • Experience working in a large IT organization
    SHDSL (Single-pair high-speed digital subscriber line)
    Data radio Point to Point and Point to multipoint (Cambium, Redlines)

    Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

    S.

    through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

    CN is committed to programs supporting social responsibility and environmental stewardship.

    At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

    Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%.

    As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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