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Kitchener

    IT Network and Security Administrator - Waterloo, ON, Canada - Heartland Farm Mutual Inc.

    Heartland Farm Mutual Inc.
    Heartland Farm Mutual Inc. Waterloo, ON, Canada

    1 week ago

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    Description

    Intermediate Network, Cloud and Security Administrator - Waterloo, Ontario Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual.

    Heartland Mutual Insurance has an excellent opportunity in our Information Technology Department for a full-time, permanent Intermediate Network, Cloud and Security Administrator.

    Stay up to date with industry trends and current technologies in network, cloud, & security.
    Interact with third-party service providers to ensure expectations for scope, quality, performance, and cost are consistently met.
    Learn the IT platforms market, practices, products, and propose opportunities to increase efficiency, reduce costs, and drive growth.

    Assist the Senior Network Engineer to execute a process for IT Asset Management that ensures all technology assets are effectively tracked, deployed, maintained, upgraded, decommissioned, and ensure responsible disposal.

    Assist the subject matter expert(s) regarding cloud, security tools, and applications.
    Participate in the creation of processes, policies, and adherence to best practices.
    Ensure effective operation of Heartland network, cloud, and applications are in place for users.
    Contribute to the designs of Heartland infrastructure, ensuring that platforms are appropriate for current and future needs.

    Work with Senior Network Engineer to engage application vendors and services providers to install, configure, maintain, and support a variety of applications.

    Create and maintain technical documentation and network diagrams.
    Cybersecurity
    Ensure operational effectiveness of network security components for enterprise and cloud environments such as firewalls, VPN and network devices.
    Contribute to the design and implementation of security standards and best practices.

    Assist the Senior Network Engineer in the execution of the delivery of the Cybersecurity roadmap, providing updates on progress and tracking changes in Heartland's Cyber risk and security posture.

    Promote Cybersecurity awareness throughout the organization, spreading knowledge of threats, best practices, and effective use of training tools.
    Participate in the delivery of cybersecurity and resiliency activities including tabletop exercises, DR tests, and penetration tests.

    Provide assistance to MDR and SIEM service providers to ensure continuous detection and response capabilities, and comprehensive logging to enable investigation and containment.

    Operate IAM tools and processes to manage digital identities, control access, streamline onboarding, offboarding, and role changes, and inform access audits.

    Provide input and assistance into creating procedures and processes for security events. Assist in security event investigation, containment, reporting, and reviewing for continuous improvement.
    Provide guidance and training to other IT staff on cloud security best practices.
    Operations & Support

    Provide Level 1/2 operational support of networks, applications, and hybrid cloud environments, including the following technologies: Network security: Monitor performance issues with network architecture and assist Senior Network Engineer in diagnosing of issues.

    Manage Azure resources and services, including virtual machines, virtual networks, Azure backups, and storage accounts.
    Assist in the administration of Office 365 services, including Exchange Online, SharePoint, Teams, and other applications.
    Respond to and evaluate alerts and events from security tools and service providers.
    Ensure internal service levels for performance and availability of platforms and applications are tracked and consistently achieved.
    College Diploma in a related discipline or a combination of education and relevant experience.
    Understanding of Network & Security device management.
    Understanding of Cloud design, deployment, and management.
    Ability to troubleshoot network and cloud environments.
    Good knowledge of Windows platforms, Office 365, and MS Defender.
    Working knowledge of Cybersecurity frameworks, tools, and best practices.
    o English language requirement.
    Experience in Insurance Technology an asset.

    If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website.

    Accommodations are available on request for candidates taking part in all aspects of the selection process.
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