- Must have at least 7-10 years of experience in a Customer Care/Relationship Management/Call Centre (In and outbound) at a managerial level.
- We encourage applications from qualified African Nova Scotians, LGBTQ+ community, racially visible persons, women in nontraditional positions, persons with disabilities and Indigenous persons. You may need to successfully pass other preemployment testing, which could include a satisfactory drivers abstract and a satisfactory drug and alcohol test.
-
Contract Manager
2 weeks ago
Nova Scotia Power Inc. Halifax, Canada**Job Title**: Contracts Manager · **Company, Department**: Nova Scotia Power, ECEI · **Location**: Halifax, NS · **Type of Employment**: Regular, Full Time · **Closing Date**: August 16 · **Reference Number**: 11608 · At Nova Scotia Power, we're committed to providing safe, reli ...
-
Contract Manager
1 week ago
MJB Technology Solutions Ltd. Halifax, Canada**Description**: · The Contracts Manager role on the Internet of Things (IoT) space is an individual contributor who works alongside the Wireless Contracts Team. · The Contracts Manager would oversee a portfolio of custom corporate agreements with business, enterprise, and govern ...
-
Manager, Contract Management
2 days ago
Nova Scotia Health Authority Halifax, Canada**Req ID**:146160** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Bethune Building - QEII** · **Department**:SCO Supply Chain BP** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · **Status: MGMT/NON-Union** **Manage ...
-
Contract Management Associate
1 week ago
Province of Nova Scotia Halifax, Canada**Department**:Service Nova Scotia and Internal Services · **Location**:HALIFAX · **Type of Employment**: Permanent · **Union Status**: NSGEU - NSPG · **Closing Date**:3/30/2023 (Applications are accepted until 11:59 PM Atlantic Time) · **About Us**: · The Nova Scotia Digital Ser ...
-
Contract Management Analyst
1 week ago
Nova Scotia Power Halifax, CanadaLogistics: · **Job Title**: · Contract Management Analyst · **Company, Department**: · Nova Scotia Power, Procurement and Real Estate · **Location**: · Lakeside, Nova Scotia, Hybrid · **Type of Employment**: · Temporary, Full-Time · **Closing Date**: · February 28th, 2024 · **Ref ...
-
Contracts Manager
1 week ago
Fawkes and Reece Halifax, NS, CanadaWe are working with a leading Social Housing Contractor who specialise in energy efficiency, decarbonisation & retrofit works to tenanted Social Housing properties across the UK. · As a result of increase in workload and being awarded new contracts, they are looking to recruit a ...
-
Contracts Manager
1 week ago
IMP Group Halifax Regional Municipality, CanadaContracts Manager · Requisition ID: 1265 · Why Choose IMP Aerospace & Defence: · IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that rega ...
-
Contracts Manager
1 week ago
IMP Group International Inc. Halifax, Canada TEMPORARYRequisition ID: 1265 · Why Choose IMP Aerospace & Defence: · IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you w ...
-
Manager, Contract Management
1 week ago
Government of Nova Scotia Halifax, CanadaCompetition: #42078 · Salary: $3, - $4, Bi-Weekly / $87, - $119, Annually (EC 12) · Position Type: Full-Time Permanent (35 hours a week) · Benefits : Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension · Location: Halifax · Department: Cyber ...
-
Manager, Contract Management
1 week ago
Government of Nova Scotia Halifax, Canada TEMPORARYCompetition: #42078 · Salary: $3, $4,608.93 Bi-Weekly / $87, $119,832.18 Annually (EC 12) · Position Type: Full-Time Permanent (35 hours a week) · Benefits: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension · Location: Halifax · Department: ...
-
Contract Management Director
2 weeks ago
Government of Nova Scotia Halifax, NS, CanadaLocation: HALIFAX · Permanent · Building and maintaining our provincial infrastructure is no small job. · At the Department of Public Works (DPW), we manage 23,000 kilometers of roads and highways and 4,100 bridges across Nova Scotia as well as 2,400 buildings. We also support ...
-
IQVIA Halifax, Canada**Job Overview** · 50% of the role is to ensure overall client satisfaction as prerequisite for further successful business development and 50% of the role is to secure and grow our base business revenue. · **Essential Functions** · - Under some guidance, coordinates IQVIA sales, ...
-
Novasyte Halifax, CanadaJob Overview · 50% of the role is to ensure overall client satisfaction as prerequisite for further successful business development and 50% of the role is to secure and grow our base business revenue. · Essential Functions · - Under some guidance, coordinates IQVIA sales, consult ...
-
Contract Administrator
2 weeks ago
IWK Health Centre Halifax, Canada**Company** : IWK Health**: · **Req ID**:156023 · **Department/Program**:Research Administration, Research Services · **Location**: Halifax · **Type of Employment**:Temporary Hourly PT long-assignment (50% FTE) for 1 year x 1 position(s) · **Start Date**: August 2023 · **Union St ...
-
IT Strategic Sourcing Manager
1 week ago
MUFG Investor Services Halifax, CanadaCompany Description · Experience something Brilliantly Different with a career at MUFG Investor Services. · Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them ...
-
IT Strategic Sourcing Manager
2 days ago
MUFG Investor Services Halifax, Canada**Company Description** · Experience something Brilliantly Different with a career at MUFG Investor Services. · Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide t ...
-
IT Strategic Sourcing Manager
1 week ago
MUFG Investor Services Halifax, CanadaCompany Description · MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access ...
-
IT Strategic Sourcing Manager
1 week ago
MUFG Investor Services Halifax, CanadaCompany Description · About MUFG Investor Services: · MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in as ...
-
Corporate Counsel
3 hours ago
HBR Consulting Halifax, CanadaThe Corporate Counsel plays a key role in the day to day internal legal matters of the Company. The Company is a rapidly growing, professional services firm that provides services to law firms and corporate law departments. To date, the Company consists of LAC Group, Wilson Allen ...
-
Coordinator, Procurement
1 week ago
Halifax Port Authority Halifax, CanadaThe Port of Halifax is about making connections between people, commerce and opportunity. We take a leadership role in developing business for the Port of Halifax in collaboration with our partners and we responsibly manage Port of Halifax assets. · In 2022, the total impact of t ...
Manager, Site Contract Management - Halifax, NS, Canada - Halifax Water
Description
We are currently hiring for one (1) regular full-time Manager of Customer Care in the Corporate Services Department.As the Manager of Customer Care, you will be responsible for customer service delivery, including:
~ management of customer contact within a multi- channel environment; analysis of customer feedback for continual improvement for Halifax Water as an organization
~ establishing corporate customer satisfaction strategy to include standards, goals and objectives
~ coordination of business processes in the area of customer service with a focus on service and process improvement
~ ongoing analysis of functional requirements and alignment of resources required to fulfill all contact Service Levels (telephony, email, complaint) for Customers.
~ expert level knowledge of Workforce Management and contact forecasting practices knowledge and methodology.
~ Customer Portal Management, complex telephony platform, CMMS and SAP
~ managing all Collection activity for Halifax Water
~3rd party Vendor Relationship Management and Contract negotiation to include Telus, Answer 365, Payments, new collection partner, DRO as well as internal Stakeholders
Post-secondary education - a degree in Business Administration, Commerce, Accounting, or a related field.
Halifax Water Is An Equal Opportunity Employer. Our is to be a diverse workforce that is representative of the community we serve, at all job levels. Halifax Water believes a diverse workforce positively contributes to its success, and the success of our community.
Manager, Site Contract Management professionals in Halifax
-
ramsimran gill
Operations Supervisor
-
rahul marwaha
Delivery & Operation Manager System Administrator
-
Mujtaba Sayed
mechanical engineer
-
Parth Patel
Restaurant Operator/Manager
-
Carol Boyd
Social worker
-
Shivani patel
Cashier