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    Director, Laboratory Operations - Ontario, Canada - York University

    York University
    York University Ontario, Canada

    6 days ago

    Default job background
    Permanent Full time
    Description

    Purpose:
    Markham Campus (MC) will embed York University in the heart of one of the most diverse and dynamic urban communities in the province and country. Reflecting the local economy, academic programs and research will revolve around the core themes of technology and entrepreneurship and how they are driving innovation across all areas of knowledge and society. Challenging the traditions of what a university campus can offer, Markham Campus will act as a unique meeting place for students to interact directly with employers, start-up companies, and community partners from across the region.

    Reporting to the Executive Director, Strategy & Administration, the Director Laboratory Operations role supports the academic mission of the Faculties, at Markham Campus, by providing strategic advice, strategic and operational leadership, and ensures implementation of centralized laboratory operations. At Markham Campus, lab operations support programs spanning four Faculties and researchers. The role acts as a key advisor to laboratory operations and strategic planning, regulatory compliance, supports specialized research, and oversees a dynamic team of multi-functional laboratory technicians.

    The role is accountable for the effective management, administration, coordination, and strategic planning for related laboratory services supporting research and curriculum delivery. Working with appropriate colleagues in represented Faculties and colleagues, the role provides leadership, strategic insight, and develops and implements strategies to define and direct the needs of the centralized laboratory operations service. The role makes recommendations to the Executive Director, Strategy & Administration on revising/creating operational policies, improving safety and efficiency, improving service levels, streamlining processes to better support research and operations, and implementing best practices as they pertain to laboratory operations.

    The role fosters a positive work environment that promotes growth, excellence, collaboration, and student success. The role champions equity, diversity, and inclusion, and oversees staff resources within the unit. The role facilitates effective working relationships, across staff with related functions, to ensure close alignment with Markham Campus priorities, and information dissemination priorities.

    Education:
    Bachelors degree in a relevant discipline, such as science or engineering.
    Workplace hazardous materials information system (WHMIS) training.

    Experience:

    4 years of management experience.
    Experience in the development of improvements in operations, procedures, policies, or methodology. Experience directing laboratory operations and leading a team of technicians/technologists.
    Experience with profile building and the creation of innovative and successful strategies for a large portfolio in a complex unionized environment.
    Experience researching, analyzing, and evaluating new service delivery methods, procedures, and techniques.
    Experience in influencing partner groups, providing strategic advice, counsel, and support.
    Experience in leadership principles and practices of managing employees, including work planning, assignment, review/evaluation, project management, program development, implementation evaluation and the training of staff in work procedures.
    Experience managing teams in a service regulated environment. Experience with mentoring and developing staff is required.
    Experience leading staff in a matrixed, unionized organization with at least one collective agreement.

    Knowledge:
    Knowledge of current First-Aid certificate requirements and maintenance.
    Current knowledge on recent and on-going developments in engineering and pedagogy.
    Knowledge of processes and strategies required to run an effective research laboratory in a STEM field.
    Knowledge of relevant health and safety legislation, standards, and practices and application in an educational laboratory environment.
    Knowledge of managing in a unionized environment.
    Knowledge the materials, tools and equipment used in the various Science and Engineering departments, and general knowledge of the unique Science and Engineering research & teaching activities.
    Knowledge of relevant building codes, fire, and electrical safety codes.
    Knowledge of the broader legal and policy context in research laboratories and awareness of university governance.
    Comprehensive understanding of university/public sector governance, policies, procedures, and culture.
    Knowledge and understanding of healthy and safe work practices.
    Knowledge of laboratory support trends, best practices and how to align priorities and resources with objectives and strategies.

    Skills:
    Effective communication, negotiation, presentation, and facilitation skills.
    Effective interpersonal, analytical, research, organizational, and creative problem-solving skills.
    Planning, time management, coordination, and organizational skills
    Ability to respond and adapt to a changing, high-pressure multi-client environment.
    Able to initiate, implement, coordinate, and monitor a wide variety of complex and sensitive projects.
    Ability to assess problem situations, recognize issues and use good judgment to devise creative solutions.
    Ability to provide a consistently high level of service to address issues across multiple partners.
    Proficient with Microsoft Office applications, such as Outlook, Word, Excel, Access, and PowerPoint.
    Able to establish, maintain, and foster positive and harmonious working relationships with others.
    Able to build effective relationships.
    Ability to advise on.
    Ability to conceptualize and action initiatives to establish and implement processes.
    Able to manage confidential and politically sensitive issues in a tactful and diplomatic manner.
    Effective collaborative leadership skills.
    Able to be flexible, adaptable, analytical, and solve problems.
    Effective organization and time management skills demands.

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