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    Collections Agent - Mississauga, Canada - TEKsystems

    TEKsystems
    TEKsystems Mississauga, Canada

    1 week ago

    Default job background
    Contract
    Description

    Our Client, One of the Big Five Banks, is looking for a Collection's Agent to join their Mississauga Team , please find further details below:

    JOB OVERVIEW

    Job Title: Collections agent

    Pay: $19

    Hours of operation: 7:00 am to 11:00PM ( hrs a day)

    Type: Work from Home 4 Week days and 1 Weekend Day ( Either Saturday or Sunday)

    Training: Monday to Friday, 9am-5pm for 5-7 weeks, virtual training. Candidates MUST be available for the whole training

    Must be able to work onsite once a month

    Top Skills' Details

    Job Description

  • Respond to inquiries regarding delinquent accounts and negotiate payment arrangement
  • Offer Hardship solutions to customers by completing risk assessments
  • Perform other related service responsibilities as required
  • Document all activity details in appropriate systems
  • Manages all transactions related to customer and branch calls or refers to appropriate internal business groups
  • Follows documented policies and procedures to execute transactions, activities and processes within assigned authorities
  • Perform In-bound/Outbound collections call to clients regarding passed due payments

    • Additional Skills & Qualifications

    Must-have

  • 6 months of previous call center minimum
  • Strong communication and writing skills
  • Basic understanding of Consumer Collections and relevant functional procedures
  • Intermediate knowledge of Microsoft Office (Excel, Word, Outlook)
  • Strong conversation communication skills and negotiating skills
  • Proven ability to work effectively in a fast-paced environment
  • Proven ability to multi-task, prioritize workload and meet deadlines

    • À propos de TEKsystems:

    Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d'un nouveau monde d'opportunités. Nous sommes une équipe solide de personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l'industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C'est le pouvoir d'un vrai partenariat. TEKsystems est une société du groupe Allegis.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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