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Brampton

    Team Leader - Brampton, ON, Canada - Canadian National Railway

    Canadian National Railway
    Canadian National Railway Brampton, ON, Canada

    1 week ago

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    Description

    You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

    We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

    The Team Lead, Customs Brokerage is responsible for managing daily shift operation workload and work flows for CN's Customs Brokerage team.

    The position acts as a key resource and Subject Matter Expert (SME) for all customs brokerage-related questions, specifically from the Junior and Customs Analysts.

    The role also manages all communications between customers, carriers, and agents and ensures that work being completed is compliant with government requirements.

    Manage Operational Flows

    • Manage daily workload for self and team
    • Receive information from customers related to all modes of transportation (e.g. air, ocean, rail, truck)
    • Merge data and distribute to appropriate team members
    • Resolve all software issues (e.g. Manage Operational Relationships
    • Coordinate with internal and external suppliers (e.g. ports, system software vendors)
    • The role has standard working conditions in an office environment and is based on a defined shift (morning, evening). The incumbent must be available to respond to queries during the day and at night.
    o Experience managing people and workflows
    o Experience with customs software (e.g. o Experience managing and defining processes
    o Experience in the trucking cross-border industry**Any experience for these above would be considered as an asset
    Bachelor's Degree in a related field

    • Builds and maintains an internal network to support a better overall work experience
    • Applies analytical thinking to make recommendations that pursue sustainable performance
    Technical Skills/Knowledge

    • General Microsoft computer skills
    • Familiar with Advanced Commercial Information (ACI) reporting

    Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

    S.

    through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

    CN is committed to programs supporting social responsibility and environmental stewardship.

    At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

    As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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