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    Digital Communications Officer - London, Canada - InsideHigherEd

    InsideHigherEd
    InsideHigherEd London, Canada

    6 days ago

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    Administrative Jobs ,
    Description
    Digital Communications Officer

    Date Posted: 05/06/2024
    Req ID: 37227
    Faculty/Division: Asst VP - Operations & Services
    Department: Asst V-P Facilities & Services
    Campus: St. George (Downtown Toronto)
    Position Number:

    Description:

    About us:

    The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. U of T's Facilities and Services group works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play. The Facilities & Services portfolio includes the operation and stewardship of over $3.5 billion in physical assets at the St. George campus situated in the heart of Canada's largest city. We manage and provide service to over 120 buildings totaling 12 million square feet plus the operation and management of an extensive district energy system supporting more than 150 buildings. Not only are we One of Canada's Best Employers, we are one of Canada's Greenest Employers.

    Your opportunity:

    Facilities and Services (F&S) is a portfolio comprised of teams with diverse day-to-day operations and skill sets. Leaders and staff within the department are dedicated to collaboration, to providing excellent service to the university community, and to advancing sustainability.

    The Digital Communications Officer is an exciting role, which will continue developing and growing F&S' young social media presence and strategy, launch new channels, as well as coordinate, maintain, and create content for F&S' other digital channels.

    Reporting to the Senior Manager of Business Improvement and Strategic Initiatives, the Digital Communications Officer will work very closely with different F&S teams as well as build relationships with stakeholders within the university's social media community. Their priority will be to bring energy, creativity, and a new approach to increasing visibility and awareness of the F&S brand and services on-campus and to education and outreach on sustainability and facility topics. They will also work with communications team members to support special initiatives and core communications processes.

    Your responsibilities will include:

    • Writing and editing digital communications
    • Scheduling production activities
    • Determining the logistics required for the implementation of communication initiatives
    • Implementing social media campaigns
    • Creating and maintaining presence on social media platforms
    • Advising on strategies to maximize social media presence and growth
    • Training staff and faculty on the use of social media
    • Analyzing the effectiveness of campaigns and/or programs using metrics

    Essential Qualifications:

    • Bachelor's Degree in Marketing/Communications or acceptable combination of equivalent experience.
    • Minimum four years experience in Marketing/Communications
    • Minimum four years experience in Social Media branding
    • Excellent communication skills [written and oral]
    • Advance computer skills [Adobe creative software, Microsoft Office, Social Media Platforms]
    • Experience assessing digital materials for consistency of graphic elements and appropriate layout of text
    • Experience in producing promotional and outreach materials


    To be successful in this role you will be:

    • Communicator
    • Decisive
    • Intuitive
    • Meticulous
    • Organized
    • Possess a positive attitude
    • Resourceful

    Closing Date: 05/15/2024, 11:59PM ET
    Employee Group: USW
    Appointment Type: Budget - Term
    Schedule: Full-Time
    Pay Scale Group & Hiring Zone:
    USW Pay Band 11 -- $73,748 with an annual step progression to a maximum of $94,310. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
    Job Category: Facilities/Ancilliary Services
    Recruiter: Lena Olsson

    Lived Experience Statement
    Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

    .buttontext00b a4abe a{ border: 1px solid transparent; } .buttontext00b a4abe a:focus{ border: 1px dashed #25355a important; outline: none important; }

    All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

    Diversity Statement

    The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

    As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

    Accessibility Statement

    The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

    The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

    If you require any accommodations at any point during the application and hiring process, please contact


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