Jobs
>
Toronto

    Senior Ecommerce Account Director - Toronto, ON, Canada - SGS International

    SGS International
    SGS International Toronto, ON, Canada

    1 week ago

    Default job background
    Description

    As the Senior Digital Account Director specializing in eContent at our design agency, you will serve as a pivotal leader responsible for managing and guiding digital projects with a primary focus on eContent creation and strategy, while also providing brand consultation and leadership to clients and internal teams.

    This role demands a strategic mindset, exceptional client management skills, and the ability to lead cross-functional teams to deliver innovative and effective digital solutions.

    Additionally, you will actively contribute to business development efforts by collaborating on proposals and pitches for new eContent projects and other growth opportunities.

    Represent and project the values of MARKS
    As a senior leader of MARKS, you are expected to:
    Manage the delicate balance of delivering outstanding work, ensuring profitability, fostering client satisfaction, and maintaining a motivated team.
    Have a strong understanding of MARKS services, products, processes, and protocol and continue to learn
    Be able to articulate MARKS services, products, processes, and protocol as related to your department
    Regularly communicate with your team(s) and management
    Accept responsibility for the actions of those for which you are managing
    Instill trust and confidence in your direct reports, peers, and management

    Provides client with distinct point-of-view on marketing, creative strategies, target audience, competitive set, trends, and opportunities for building brand awareness, competitive point of difference, and relevance with target audience.

    Demonstrates consistent ability to diagnose the client problem/challenge and determine how MARKS services match-up to address those needs.
    Relationship Building/Maintaining
    Prospers senior client relationships that encourage honest candid discussion, mutual respect, and trust.

    Provides guidance and mentoring to Client Directors, [Senior] Client Managers and/or Project Coordinators/Managers on branding disciplines, client service methods, protocol, tactics, industry terminology, and process.

    Manages and inspires cross functional teams from initial briefing through implementation to deliver highest standards of excellence in service, strategic consultation, creativity, and professionalism that address client issues/objectives
    Determines "readiness" of work for client presentations with the senior creative and strategy teams.
    Project Management
    Lead cross-functional teams, comprising creative designers, content creators, and digital specialists, to deliver innovative and effective eContent solutions.
    Develop project timelines, allocate resources, and oversee projects to ensure they are delivered on time and within budget.
    Proactively address project challenges and maintain a solutions-oriented approach.
    Ensures alignment with creative brief, account strategy, and understanding of client issues.
    Ensures smooth transition of the creative/strategic process to the production process. Organizes content, flow and materials with Design Director to create a compelling, thought-provoking presentation and representation of MARKS.
    Stay informed about industry trends, digital marketing best practices, retailer parameters and emerging technologies to inform content strategy.


    Creative Direction:
    ~ Provide clear and inspiring creative direction to the design and content teams, ensuring the development of compelling and engaging eContent that aligns with client objectives.


    Performance Analysis:
    Utilize analytics and key performance indicators to measure the success of eContent campaigns, offering strategic recommendations for optimization.
    Develops proposals, budgets, and reconciliations for all project activity on assigned accounts.
    Reviews financial performance against approved fee and expense budget.
    Manages project deliverables and requests addendums for out-of-scope work.
    Manages individual financial and margin targets, as specified by the VP Client Services/General Manager/Managing Partners.

    Possess hands-on experience with the Salsify platform for Product Experience Management (PXM), utilizing it for content syndication, digital asset management, and product content optimization.

    Supports Biz Dev in developing case studies and writing proposals.
    Supports, maintains, and contributes to MARKS protocols and processes.
    Strategic business and brand consultation skills with a fundamental understanding of brand strategy through to content creation delivery
    Flexible and comfortable pivoting from discipline to discipline (eComm/digital, packaging, marcom)
    Strong team management and mentoring skills
    Creative and analytical thinker who is detail oriented
    Excellent organizational skills with ability to multi-task and manage priorities and timelines
    A few Qualifications that will help:
    ~ Bachelor's degree from an accredited college
    ~Strong background in senior level client relationship building and team leadership (agency experience a plus)
    ~ Demonstrated ability to present effectively to Senior clients and internal teams
    ~ Proven ability to manage, drive and develop multiple accounts and projects simultaneously.
    ~ Bachelors or better.
    Proven ability to manage, drive and develop multiple accounts and projects simultaneously
    Demonstrated ability to present effectively to Senior clients and internal teams
    Strong background in senior level client relationship building and team leadership (agency experience a plus)
    #
  • International Executive Service Corps

    Account Manager/Director

    1 week ago

    International Executive Service Corps Toronto, ON, Canada

    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Etihad Airways, Cathay Pacific ...

  • Anuva

    Account Manager/Director

    1 week ago

    Anuva Toronto, ON, Canada

    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Etihad Airways, Cathay Pacific ...

  • MiQ Digital

    Account Director

    1 week ago

    MiQ Digital Toronto, Canada

    Toronto · **Role**: Account Director · **Location**: Toronto, Canada · **What you'll do** · We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're al ...

  • VMLY&R

    Account Director

    1 week ago

    VMLY&R Toronto, Canada

    About Us · VML Canada is all about putting everything we are into everything we do. We're a full-service experience agency that thrives on creating work that brings people together, creating new value for people and businesses through connected brands. · We resist the usual ways ...

  • The T1 Agency

    Account Director

    1 week ago

    The T1 Agency Toronto, Canada

    **LOCATION: Hybrid/Remote**: · **Job Title**:Account Director · **Terms of Employment**:Full-Time · **Reports To**: Senior Account Director · **Location**:10 Alcorn Ave, Toronto, ON (Hybrid or Remote) · What We Do at T1: We're a Full-Stack Sponsorship Marketing Agency · **Purpose ...

  • RE/MAX of Western Canada

    Director, Accounting

    1 day ago

    RE/MAX of Western Canada Toronto, Canada

    **The Role and the Team** · **Your day to day** · - Direct the Accounts Payable team in providing excellent service to internal stakeholders and suppliers · - Monitor and report on compliance with the Company's procurement and expense policies · - Oversee the General Ledger team ...

  • Group SJR

    Account Director

    1 week ago

    Group SJR Toronto, Canada

    **Who Are We** · SJR is an award-winning content consultancy. We believe in the power of transformative content and have an unparalleled group of people with uncommon talents who do content marketing differently. We combine journalistic rigor with creative intelligence, then ampl ...

  • Spark Foundry

    Account Director

    1 week ago

    Spark Foundry Toronto, Canada

    **Company Description** · Spirit of a startup, soul of a powerhouse · We are: Scrappy, Driven, Simple, and more importantly - dreamers. We are re-imagining what the future will look like with our clients in mind. · We take pride in our legacy and are committed to constant evoluti ...

  • Dentsu Media

    Account Director

    1 week ago

    Dentsu Media Toronto, Canada

    **Company Description** · We are Dentsu. We innovate the way brands are built. That means we do things differently so they're better than before. In this way, we make our clients' most important marketing assets—their brands—win in a changing world. Dentsu is Innovating the Way B ...

  • Craft

    Account Director

    1 week ago

    Craft Toronto, Canada

    MRM - Toronto, Ontario, Canada · ID 3405 · **Job Description**: · - About this role: Leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Build ...

  • Cision

    Strategic Account Director

    4 days ago

    Cision Toronto, Canada

    Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most im ...

  • Ebury

    Key Account Director

    51 minutes ago

    Ebury Toronto, Canada

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. · **Key Account Director - P ...

  • Dentsu Creative

    Group Account Director

    1 week ago

    Dentsu Creative Toronto, Canada

    **Company Description** · Our mission is to _Drive Business Performance. _We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients meet their quantifiable business goals every day, consistently, ...

  • Zenith

    Group Account Director

    1 week ago

    Zenith Toronto, Canada

    **Company Description** · Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful busi ...

  • OMERS

    Director, Corporate Accounting

    4 days ago

    OMERS Toronto, Canada

    Why join us? · Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor? If so, we would love to tell you our story. · At OMERS we put our people first and are proud to embrace the diversity o ...

  • Sun Life

    Director, Accounting Advisory

    2 days ago

    Sun Life Toronto, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Southern Graphics Systems, Canada Co.

    Digital Account Director

    1 day ago

    Southern Graphics Systems, Canada Co. Toronto, Canada

    **Job Summary** · As the Digital Account Director specializing in eContent at our design agency, you will be a key leader responsible for managing and guiding digital projects with a primary focus on eContent creation and strategy. This role requires a unique blend of strategic t ...

  • NKPR

    Public Relations Account Director

    1 week ago

    NKPR Toronto, Canada

    We are looking for a **Public Relations Account Director** to join our team in the Toronto office. The **Account Director** will be responsible for championing the objectives of the agency, leading by example and delivering successful communications programs within budget for NKP ...

  • CIBC

    Director, Accounting Policy and Advisory

    1 week ago

    CIBC Toronto, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • Mastercard

    Director, Technology Account Management

    1 week ago

    Mastercard Toronto, Canada

    Our Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...