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Saskatoon

    Casual Support Specialist - Saskatoon, Canada - Itracks

    Itracks
    Itracks Saskatoon, Canada

    4 days ago

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    Description

    Responsibilities:

  • Provide software and client support for itracks' proprietary applications
  • Liaison between external project participants and itracks' Operations Department including reporting feedback from participants to the software development team
  • Respond to participant and client inquiries and perform problem solving effectively and in a professional and timely manner
  • Pursue self-development to provide top-quality customer service, and to increase itracks' software products mastery and industry knowledge
  • Contribute to sales growth by delivering high quality concierge support
  • Work effectively in a team environment for the good of the company as well as individuals
  • Perform other duties as may be assigned or requested

    • Qualifications:

  • Some post-secondary education, preferably in computer technology, or related work experience
  • Candidate must be fluent in English
  • Excellent organizational skills
  • Ability to work both independently and in a team environment
  • Highly proficient in Microsoft Office including Word, Excel, and Outlook
  • Ability to work under pressure in a face-paced work environment
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