Jim Murray

5 years ago · 5 min. reading time · 0 ·

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Content Marketing Is Not Everybody’s Glass Of KoolAid

Content Marketing Is Not Everybody’s Glass Of KoolAid

Di From
he Quiet Side
Of The Lake
The core of this piece was actually the response to a comment on a post I did on LinkedIn sometime in 2015. Oddly enough, there has been very little that has happened since then to make this opinion less relevant. If anything, the opposite is true.

The opinions expressed here are my own, but they have most certainly been influenced by intelligence gathered from marketers I know and have read about plus the legendary Bob Hoffman of the Type A Group who has most of this stuff figured out and travels the world telling people about it.

You can certainly choose to agree or disagree. That’s kind of why we express our opinions in the first place.

KoolAid KoolAid Tastes Great. KoolAid KoolAid Can’t Wait

Some Copywriter, Way Back In The Day

This model has a builk-in
Internet Connection,
ik will automatically post
your shit on Facebook
and Twitter,There is a big pitcher of KoolAid that digital marketers carry around with them. They persuade prospects to drink this Koolaid and once the prospects have, they suddenly feel the need to develop elaborate and costly content management programs, which the digital marketers are only too happy to manage for them.

But as they move along in this KoolAid-induced state, they slowly (and for the digital marketers, the more slowly the better), start to realize that this content management stuff is a lot of work and isn't cheap.

As the effects of the KoolAid start to wear off a bit they realize that they have to perpetually dig deeper and deeper to find engaging ideas on which base their content.

And the digital marketers are little real help outside of offering more Koolaid.

Where Is The Freakin’ ROI?

After a while the famous 80/20 (fast approaching 90/10) Differential kicks in as 80% of these people run out of gas or budget or both, look at their ROI, which is sad or non-existent and start thinking, man I could have done a substantial direct marketing campaign with that money and had a lot more to show for it.

Of the 20% who forge on, only 20% of those will actually realize any sort of profitable benefit from all the work they have done. And even then, it won’t be anything to write home about .

The other 80% of that 20% will drop out too and go back to what they used to do to grow their business.

And so it goes. KoolAid in…frustration

The Realities Of Brand Building

Now a lot of companies will write this off as the part of the cost of brand building in the digital world. But others are a little more pragmatic.

A good example of this is Procter and Gamble, which last year cut their digital marketing budget by about 75%, citing lack of performance.

Now if this is where the world’s largest marketer stands, you can bet that it’s only a matter of time before other companies wake up to the same reality, and there is a rather substantial shakeup in the world of digital marketing, which you can feel free to file under “What Goes Around Comes Around”.

Of course, not every company is as smart as Proctor and so the learning curve for them is steeper. But it’s a good bet that the majority will end up at the same place sooner or later.

And for a lot of the larger companies there is the added pressure from their agencies, who have been in bed with the digital marketing industry since the get go, encouraging their clients to

invest into marketing that offers little or no ROI. Another classic example of greed before common sense.

Sometimes The KoolAid Just Isn’t Sweet Enough

The future of content marketing is that it will always be there. But, despite what digital marketers tell you with their magic KoolAid, it's not for everyone.

In fact it's only for a small percentage of everyone.

And slowly but surely, the business world will figure that out, like they have everything else, and content based marketing tools will find their rightful place in the hierarchy of marketing tools.

Which, because of its inherently low ROI, is pretty far down the list, when you think about it.

Now this is not to say that content marketing is a bad thing or completely useless. It’s not and it can be highly beneficial to certain types of businesses.

The Only Constant In Marketing Is Change

Your Story Well ToldThe digital marketing community (albeit not all of it), has convinced a lot of advertisers that consumers or buyers don’t want to be ‘sold’ in the way conventional advertising does. They don’t trust it. They want to find out more about what makes a product or service tick. They want to be engaged. They want to feed back and get answers to their questions. And all that biblical digital marketing jive.

Well, that may very well have been the case when this kind of marketing was all shiny and new. But everything in marketing has a wearout factor. And most companies reach theirs within a year or two. Because even genuinely relevant content can really only be sustained for so long, before their prospects start to yawn and their eyes glaze over.

So if you’re thinking about developing a content marketing program for your business, here are some questions to ask yourself.

1. Who am I talking to and how can I find out what they need to hear?

2. Do I have enough talent/budget to sustain a content marketing program and if so for how long?

3. If I want to have this done for me, can I afford the long term commitment that’s required to make it work?

4. What level of ROI can I live with to can sustain this program?

5. Once I know all this...what's my going forward strategy?

If you find answers to those basic questions you will have a pretty good idea of whether or not a content management program is a good direction to pursue.

Why I’m Using Content Marketing For Myself. And Warning You About It.

It’s no paradox that I am using content marketing to market my business. But I am, after all, a writer and every piece of content I create, with few exceptions, can be a sample for me to show people what I can do.

Generally, people in many areas of the creative and business services sector can effectively use content marketing to get work.

f10e5656.pngMy business is a good example of the kind of business that can benefit from content marketing. But a big part of the reason is that marketing and communications are very large and very meaty areas from which to create relevant content. And relevant content is the key.

I have sustained my campaign for about 8 years now from WordPress and Blogspot posts to LinkedIn to beBee. And it has produced some very good results for me, based on what I was looking for.

On the other side of the coin, someone in a vertical manufacturing industry, for example, might have a lot more difficulty, simply because there are only so many ways you can sustain a campaign without it eventually reaching out into areas beyond your business, thus reducing the relevance of your content stream.

Which is why, you need to look, and look hard before you leap into a a digital content program or ann other form of digital marketing for that matter.

Yeah, sure, it will certainly be a touchpoint for your brand. But you have to realize that, depending on your business, that may be all it turns out to be for you.

Summing Up

1. Content marketing isn’t ideal for every business.

2. Consumers do not necessarily fit the descriptions that digital marketers provide for you.

3. Do your due diligence before starting or investing in a content marketing or any form of digit al marketing.

4. If you start to see that your program is not providing a satisfactory ROI, you might want to do a re-think.

As previously stated, this is just my opinion based on my experience with a fairly wide range of businesses. Yours may differ based on your experience. And that, my friends, is what makes the world go round.


0d69962f.pngJim Murray is an experienced advertising and marketing professional and former professional photographer. He has run his own business (Onwords & Upwords), since 1989 after a 20 year career in Toronto as a senior creative person in major Canadian & international advertising agencies. He is a communication strategist, writer, art director, broadcast producer, mildly opinionated op/ed blogger & beBee Brand Ambassador.

Jim lives in St Catharines Ontario (AKA The Quiet Side Of The Lake) and is currently a partner at Bullet Proof Consulting. www.bulletproofconsulting.ca

You can follow Jim

On beBee: https://www.bebee.com/bee/jim-murray

On LinkedIn: https://www.linkedin.com/in/jim-murray-b8a3a4/

On Twitter: https://twitter.com/Jimbobmur

On Facebook: https://tinyurl.com/y97gxro4



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Comments

Jerry Fletcher

5 years ago #6

#3
Jim, True. That's why I concentrate on independent professionals that get paid very well these days. There is also a niche in successful on line entrepreneurs as they often need a broader viewpoint to take their business up a notch.

Jim Murray

5 years ago #5

Don Philpott\u2618\ufe0f There's a guy named Bob Hoffman who has an agency called t he Type A group who has a very interesting newsletter that comes out every Sunday. I think you would like him. I don;t have his email address since I just cleaned out my files.

Jim Murray

5 years ago #4

#5
Actually most of the business I got from 'content marketing' happened early on and when I was writing an entertainment column called TRhe Couch Potato Chronicles and emailing it in PDF form to a mailing list. All that doing this online has resulted in is a bigger audience. But then again, I'm not actually looking for work in social media, even LinkedIn.

Jim Murray

5 years ago #3

#7
I get that that is the objective. What I don't get is if it's actually being achieved to any great extent.

Jim Murray

5 years ago #2

#2
That's interesting Jerry Fletcher. But it's a steep learning curve for people in smaller businesses who can't afford people like us.

Jerry Fletcher

5 years ago #1

Jim, You have forced me to go back and review blogs and articles published up to 5 years ago. When it comes to "digital marketing" we both have noted the "kool aid concept". Content building campaigns can be done but it is far from easy. Thankfully testing can be done very efficiently. A strategic partner and I were discussing the technology shifts over lunch Thursday. It is now possible to make website copy and graphics conditional based on the profile of the visitor (if you have any data on them including purchases, recency and frequency as well as aging of the prospect and all the other characteristics gathered). The problem as we see it is that the content on the web site (and elsewhere) must be written for each of the buckets of collected data. Try to find young writers that understand how to produce the right slant with all of that information! We are running tests now on a process that involves both physical and informational products. One interesting result of our research is to reduce the amount of advertising to push prospects to Amazon. We get a 20x ROI by sticking with generic search due to the way Amazon uses margins to calculate positioning on their site!

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