It just happened... my head exploded
I was asked to articulate creative problem solving and outline the process — understand how creative problem solving works, take the concept (along with my enthusiasm) and design a tangible utility that people can understand and execute on... all sounds reasonable. Truth be told I figured I needed about a couple of days of thinking and rough notes, two days for formalizing a crisp PowerPoint deck and a day for proofing — I'd be ready for the boardroom or the coffee shop in short order.
You would think that after all these years I wouldn't be so impulsive with my scheduling.
What quickly became apparent is good ol' effective problem solving (and it's process) is basically defined by the successful resolution of the problem — creative problem solving only seems to creep into the discussion when problem resolution isn't so successful. As an aside let me add that when you think about problem solving it is very possible that a problem was not solved because of poor execution of the planned solution, and not because the solution was flawed — gotta love layers of complexity. For this current discussion though (and for the sake of my sanity), let's assume execution of the solution is not an issue.
When it comes to problem solving why don't we just start with creative problem solving and just increase the probability of success? I mean it is assumed creative problem solving increases success right?* There are a number of problem solving processes that are well defined and can take you through the process of situation analysis, problem identification, solution identification and execution & monitoring (simplified order of events)... and they work. It's when it doesn't work that the word creative appears in people's vocabulary.
It was the word creative that threw a wrench in my "impulsive planning schedule".
I suppose I've delayed the inevitable long enough and have to take a stab at what creative actually means with regard to creative problem solving — so here goes, "Thinking, interpreting and acting differently".
And this dear reader is where my head exploded — as individuals (and with business in particular), we want consistent, predictable, constant and straight forward ... oh... and we are also habitual, change adverse, and more often than not, do as we are told (and lets not forget all that schooling that has shaped our way of thinking).
Different is really not what we are looking for.
So what does it take to "think, interpret and act differently"? I've started a list —
- Identify and change your belief systems
- Develop a diverse knowledge base
- Crush group think
- Encourage lateral thinking
- Become risk tolerant
- A lot more that I need to think about...
Let's say for the sake of argument that up until now you agree with my train of thought and feel sorry for my head exploding (as spectacular as it was) — there's still that looming question which speaks to the antithesis of how we behave, even with the best problem solving process supporting us —
"How do you actually get someone to think, interpret and act differently?"
Well it seems like that crisp PowerPoint deck is going to take a little longer and I now it seems I have a large number of potential blog topics.
Stay tuned (and thank you for reading).
iamgpe
* I suppose the reason people don't start with the word "creative" is because it makes your head explode.
"
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Comments
Graham🐝 Edwards
6 years ago #16
Thanks for the comments Yolanda \u00c1vila M\u00e1rquez... it's a really good quote and reminder....
Graham🐝 Edwards
6 years ago #15
You got to take lunch?... lol Thanks for the comment Paul Walters
Graham🐝 Edwards
6 years ago #14
Thanks of rat comment and insight Pamela \ud83d\udc1d Williams
Graham🐝 Edwards
6 years ago #13
Thanks for the comment Joanne Gardocki... as well as helping with some of those head exploding pieces... don't the best things take a lifetime?
Graham🐝 Edwards
6 years ago #12
Don Quixote... I like that and it's surprisingly close to the truth; a little sad I suppose but I'm OK with it lol... As always Jim Murray thanks for your insights! So what do you think of when I say "Out of the Box" thinking?
Graham🐝 Edwards
6 years ago #11
As always Phil Friedman it's a good thought... thx
Graham🐝 Edwards
6 years ago #10
Thanks for the comment and ideas Rick Delmonico... I am always vigil to try to look at things differently...
Graham🐝 Edwards
6 years ago #9
Phil Friedman
6 years ago #8
So True, Paul. Creativity needs its space. Nice. Cheers!
Paul Walters
6 years ago #7
Phil Friedman God Phil I would never work for you... a 2 1/2 hour lunch break!!! Thats simply not enough!
Phil Friedman
6 years ago #6
you, Paul, and Jim Murray are classic agency "creative" types, for whom the biggest problem of the day was where to go for your freakin' 2-1/2 hour lunch. Both youse guys belong in da Big Apple. God love ya. :-).
Paul Walters
6 years ago #5
Phil Friedman
6 years ago #4
understood, but I am speaking of securing buy-in from those who will be tasked with implementing the solution. If the people who are to implement the solution feel they own the solution, they will make it work.
Phil Friedman
6 years ago #3
an example of a shift in one's paradyme is... coming to understand that an 85% solution one can get implemented is better than a 100%'solution that languishes because of insufficient buy-in from those who will have to implement it. In my experience, a cornerstone of creative problem solving is mastering the art of the possible.
Jim Murray
6 years ago #2
Phil Friedman
6 years ago #1