Best professionals offering customer service representative services in Burlington

Customer Service Representative

Description

A Customer Service Representative is a professional responsible for providing assistance and support to customers through various communication channels, including phone, email, and chat.

Requirements

To perform this service, one must possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP).

Choosing the Best Service Provider

When selecting a Customer Service Representative, consider their experience, language proficiency, and ability to meet deadlines.

Questions to Ask Before Hiring

• What is your experience in customer service?
• What is your language proficiency?
• How do you handle difficult customer interactions?

References

For more information on customer service, refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices

The average hourly fee for a Customer Service Representative in Burlington, Ontario, Canada, ranges from $25 to $40 CAD.

Requesting a Quote

When requesting a quote for a customer service representative through a platform, provide details about your project, including the number of hours required and the desired language proficiency.

Feu pour les représentants de service à la clientèle

Le tarif journalier moyen pour les freelances expérimentés est de $50 CAD.

Le tarif varie en fonction de la ville où ils sont situés. Par exemple, le tarif journalier moyen pour un représentant de service à la clientèle à Montréal est de $60 CAD, tandis que dans Calgary il est de $55 CAD ou dans Québec il est de $45 CAD.