Best professionals offering customer service manager services in Ottawa
Get free quotes from professionals.
Sofía Favila Iturbide
Communications and Business Manager
Marketing / Advertising / Public Relations
I am a highly driven and enthusiastic person who thrives from personal and professional growth, which is always reflected in the environment that I su ...
Tina Okeleke
Customer service manger
Banking / Loans
Industrious,detailed
Wonikefi Okuba
Administrative Officer, Customer Service Manager
Administrative
Detail-Oriented Administrative Officer, Executive / Administrative Assistant and a Customer Service Manager with Data Management skills, have a proven ...
Aneetta Sabu
Retail manager
Customer Service / Support
I have completed my bachelors in electrical engineering and hold a diploma in Technical management and services, looking forward to work and showcase ...
onyinyechi alaekwe
Customer Care Specialist
Customer Service / Support
With a strong foundation extensive experience in managing customer service teams, I bring a unique skill set that aligns with the dynamic needs of yo ...
Larissa Goussard
Office Manager & Client Services Manager
Administrative
Excellent organizational and administrative skills. · Ability to manage multiple tasks and priorities simultaneously. · Ability to solve problems an ...
GAGANDEEP KAUR
Insurance broker
Insurance
· Gagandeep Kaur is a dedicated insurance broker with a strong background in the industry. Currently affiliated with WFG (World Financial Group), sh ...
Melvin Martinez
Registered Nurse/Customer Service Manager
Customer Service / Support
I was the manager of Customer Services for a small payday loan here in Montreal who worked directly with 10-15 individuals and had one direct report. ...
Mojisola Omolabi
Banking Customer Service Manager
Banking / Loans
I am a dynamic team player with over 15 years of banking experience which cut across operations, customer service, credit and risk management. I am wi ...
Funmike Balogun
Customer Success Specialist
Administrative
A reputable customer service professional brings strong phone-speaking skills and in-depth knowledge of CRM systems. Offers vast experience connecting ...
Tibebu Markos Borko
Customer relationship manager
Administrative
Greetings · Dear beBee, · First of all I thank you for your great opportunity of job for me an I have agreat eager to get a work with in your comp ...
Sam Engelman
Operations/Customer Support
Customer Service / Support
Experienced Operations and Customer Service professional with experience in finance, tourism and more. Also a qualified barber. Looking for a job in C ...
JIVIN MATHEW ZACHARIAH
Years of experience in customer service
Customer Service / Support
Seeking a dynamic position that leverages my strong work ethic, ability to work under pressure, unwavering attention to detail, exceptional interperso ...
Kazeem Jagun
Customer Service Manager
Telecommunications
I am a talented, ambitious and hardworking individual, with broad skills and experience in client service industry, marketing, social media and leadin ...
Jeanette Somogyi-McPherson
Customer Service Manager
Customer Service / Support
Customer service /Hospitality leader with 14 + years of front desk management experience combined with international and administration studies in bes ...
Customer Service Manager
Description
A customer service manager is a professional responsible for overseeing the customer service function within an organization.
They ensure that customers receive timely and effective support, and that their concerns are addressed in a professional and courteous manner.
Requirements
To be successful as a customer service manager, one needs to possess excellent communication and interpersonal skills.
They should be able to analyze customer complaints and develop effective solutions.
Accreditations and Certifications
Industry professionals in this field may choose to obtain certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM).
Choosing a Service Provider
When selecting a customer service manager, clients should look for professionals with experience in the industry and a proven track record of success.
They should also consider the provider's communication style and ability to understand their specific needs.
Questions to Ask
- What experience do you have in customer service management?
- How do you handle customer complaints?
- What is your approach to customer service?
References
For more information on customer service management, clients may refer to the following resources:
Average Prices
The average salary for a customer service manager in Ottawa, Canada is between $45.00 and $65.00 per hour.
Hourly rates may vary depending on the provider's experience and the specific services offered.
Requesting a Quote
When requesting a quote for customer service management services, clients can expect to receive a detailed proposal outlining the scope of work, timeline, and pricing.
They should carefully review the proposal and ask any questions before proceeding with the engagement.
Once they are satisfied with the proposal, they can proceed with the engagement and work with the provider to achieve their customer service goals.
Fees for Customer Service Manager freelancers
The average daily fee for the experienced freelancers is $150.00 CAD.
The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Service Manager in Montreal is $170.00 CAD, while in Toronto is $180.00 CAD or in Vancouver is $160.00 CAD.
customer service manager jobs near Ottawa
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This is a full-time, on-site role based in Ottawa, ON, for a Customer Service Representative & Dispatcher. In this role, the individual will be first point of contact for our customers and key support to our field technicians. · ...
Ottawa, Ontario1 month ago
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Winners At TJX Canada every day brings new opportunities for growth exploration and achievement You ll be part of our vibrant team that embraces diversity fosters collaboration and prioritizes your development Whether you re working in our Distribution Centers Corporate Offices o ...
Orleans, ON KA E1 week ago
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We are seeking a highly organized Customer Service Representative – Dispatcher to support customers and coordinate field staff in a fast‑paced service environment. · Answer customer calls professionally and promptly · Collect details to understand service needs · Assign field sta ...
Ottawa, Ontario3 weeks ago