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    Senior Customer Service Representative - Toronto, Canada - GoodLife Fitness

    GoodLife Fitness
    GoodLife Fitness Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

    Who is a Senior Customer Service Representative (Motivator)?

    As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

    Do you have what it takes?

    • Passion for fitness
    • Strong communication and customer service skills
    • Peak attitude
    • Multi-tasking guru
    • Strong planning and organization skills
    • High School diploma, or working on completion
    • CPR certification required within 3 months of employment
    • Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility


    What will you be doing?

    • Motivate and encourage the members to meet their fitness goals
    • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
    • Handle member questions and concerns with courteous and professionalism
    • Book appointments to accommodate members needs
    • Have knowledge and ability to sell and answer questions regarding memberships and other services
    • Adhere to and promote monthly marketing
    • Manage club supply inventory and place orders
    • Track equipment maintenace and repair logs
    • Run club errands and conduct bank runs
    • Plan and organize club events

    What's in it for you?

    • Ongoing training and development to ensure a long and successful career path
    • Unlimited growth potential in sales and management
    • Rewards through monthly incentives and contests
    • Fun and energetic atmosphere to come to every day

    Compensation:

    $ $19.55
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