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    Director, Client Service Delivery - Toronto, ON, Canada - Workplace Safety and Insurance Board

    Workplace Safety and Insurance Board
    Workplace Safety and Insurance Board Toronto, ON, Canada

    2 weeks ago

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    Description

    Senior Director Client Engagement & Service Delivery (Hybrid)

    We offer a blend of working arrangements between the office, field, and home, giving you the flexibility to manage your personal life alongside your career aspirations.

    About the Workplace Safety and Insurance Board (WSIB)

    During workplace injuries or illnesses, we swiftly provide wage-loss benefits, medical coverage, and assistance for a prompt return to work. Covering a vast population of over five million individuals in 300,000+ workplaces across Ontario, we stand as one of North America's most prominent insurance bodies.

    In addition to a competitive salary, we provide a comprehensive benefits package and a defined benefit pension plan.

    Key Responsibilities:

    • Lead the transformation of client engagement, technology solutions, and innovation.

    Working Environment:

    • Join a team that champions diversity, equity, and inclusion to shape our technology strategy aligning with business objectives for exceptional service delivery.

    Utilizing Advanced Technology:

    • Employ cutting-edge technologies and your leadership expertise to drive impactful outcomes and enhance client and internal team experiences through innovative tech solutions.
    • Manage a project portfolio, allocate resources efficiently, and assess value delivered.

    Requirements:

    • Graduate degree in a business or technology-related discipline.
    • Demonstrated experience in senior IT leadership roles with a focus on technology solution delivery (applications).
    • Commitment to fostering equity, diversity, and inclusion.

    WSIB upholds accessibility, inclusivity, and compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

    If you need accommodation during the recruitment process, kindly inform us in advance for tailored support.

    Adhering to conflict of interest regulations is essential to maintain impartial decision-making.

    For inquiries regarding conflict of interest obligations or disclosures, reach out to the Talent Acquisition Centre.

    For privacy concerns or queries about personal information usage, contact the WSIB's Privacy Office.

    Please note that the Privacy Office cannot provide application status updates.

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