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    Senior Analyst, Systems and Analytics - Toronto, Canada - CPP Investments

    CPP Investments
    CPP Investments Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Company Description

    Make an impact at a global and dynamic investment organization

    When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

    CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by CPP Investments' important social purpose and unshakable principles
  • A flexible/hybrid work environment combining in office collaboration and remote working
  • A deeply rooted culture of Integrity, Partnership and High Performance

    • If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity for you to invest your career at CPP Investments.

    Job Description

    Reporting to the Manager, Systems and Analytics within the Global Corporate Services (GCS) organization, the Senior Analyst, Systems and Analytics will be responsible for provisioning system reporting, functional system configuration and analytical support for assigned GCS systems, and disparate GCS relevant data. This role encompasses supporting the creation of Executive level systems and analysis communication, in addition to assisting with business analysis, system reporting, functional system configuration changes and continuous process improvement opportunities.

    Systems and Analytics projects that are assigned may span a single year or multiple years and will require the support of other business functions within the organization. In this role, you will be responsible for ensuring that GCS system and analysis activities are progressing as planned and are meeting the documented requirements, and service level objectives.

    This role will be of interest to a self-driven, highly organized individual who is interested in supporting global corporate facilities transformation programs where systems, automation, process refinement, and cost & risk management intersect. The candidate should have a combination of technical, analytical and system administration and configuration skills, and is ready to take the next step in his or her career.

    KEY RESPONSIBILITIES

  • Ensures accuracy, integrity and completeness of reporting information. Recommends and supports improvements to support data driven decision making.
    • Analyzes and summarizes detailed data using moderately complex logic and validation methods to deliver clear & concise reporting and accompanying data narrative of key business drivers to GCS leadership, team & cross-function customers.
  • Maps business process improvements for GCS management through reporting & key business planning cycles that create 'value add' business decision support.
  • Leads cross function interactions with Technology & Data and other relevant stakeholders to drive efficient & effective business planning and system configuration, management reporting & key strategic program reporting.
  • Provide insightful analysis related to existing system configuration functions and their ability to meet stakeholder needs; identify issue & opportunity and recommend solutions.
  • Provides improved business control support to the GCS Team through the provision of systems reporting, business analysis, sustainability reporting and cost management reporting during key business cycles (month-end, forecast, long range plan, & budget,) to GCS Budget Managers
  • Drives continuous business process improvements regarding the GCS management reporting & key business planning cycles that create 'value add' business decision support.
  • Document and update key process documentation, including risk / controls, and ensure proper alignment with key stakeholders
  • Together with the Manager and collective GCS organization enables the operational management and subsequent reporting of all GCS systems and processes while also looking for opportunities to further enable end user self-service, improve automation, limit carbon generation and reduce task touch time thus enabling efficiency and maximum system utilization. ie: Service Now and FM Tool encompass Lease Management, Operational Maintenance, Housekeeping, MAC (Moves, Adds or Changes), Storage, Seasonal GCS needs, etc. Cloud Booking will encompass EMS replacement, meeting room & catering bookings as well as employee hoteling.
  • Works in partnership across Systems and Analytics as well as the broader GCS organization in support of a GCS cost to serve model where service utilization, service level objectives, and relevant costs can be quantified and reported vis existing systems and/or through traditional methods to the GCS Senior Management Team level for budgeting and cost management.
  • As part of the GCS systems and operational framework supports CPPIB's journey to carbon neutrality through the development of GCS operations carbon impact reporting where available.

    • Qualifications

  • A University degree or College Diploma in Data Science & Analytics, IT, Business Administration, or related field.
  • 3-5 years' experience working as part of large-scale Facilities organization and or complex business projects in an analytical and process engineering role is required.
  • Strong aptitude in IT controls, Software Development Lifecycle (SDLC), UAT, and Change Management principles to support successful implementation and end-user adoption of new digital offerings
  • Strong analytical, problem-solving and organizational skills.
  • Has strong attention to detail.
  • Ability to manage multiple projects or tasks simultaneously.
  • Experience with Integrated Workplace Tools (FM: Systems, ServiceNow, Oracle, Procurement Platforms) would be considered an asset.
  • Proficient in Microsoft Office products such as Word, Excel, PowerPoint
  • Proficient in data analysis, visualization and deriving actionable insights from operations data.
  • Experience with Tableau would be considered an asset.
  • Ability to work independently and in a team environment.
  • Excellent written and oral communications skills able to liaise confidently with internal and external stakeholders, including team members, senior management, office managers, contractors, and consultants.
  • Ability to be assertive in a public environment.
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