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    Assistant Store Manager - Toronto, Canada - Warby Parker

    Warby Parker
    Warby Parker Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    What you'll do:

  • Communicate Warby Parker's values and brand philosophy to customers
  • Own troubleshooting for our point-of-sale system
  • Oversee the store's inventory management procedures
  • Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
  • Manage and implement daily zoning schedules
  • Open and close the store
  • Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
  • Direct a team of 8–10 team members, consistently demonstrating what great service looks like
  • Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
  • Assist with new hire on-boarding and ongoing training
  • Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

    • Who you are:

  • Steeped in Retail experience, with 1+ year in a management position
  • Equipped with exceptional interpersonal skills
  • Backed by managerial experience in sales or operations at a complex, customer-focused retailer
  • A self-starter with an entrepreneurial spirit
  • Eager to learn new skills
  • An upbeat and empathetic team player
  • Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

    • Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask)
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