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    Welfare Administrative Assistant - Toronto, Canada - People Corporation

    People Corporation
    People Corporation Toronto, Canada

    3 weeks ago

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    Description

    Job Description

    We are seeking a Welfare Administrative Assistant to join our BPA team in Toronto (Chesswood Office).

    The Welfare Administrative Assistant's job functions include specific processing of employer benefit contributions, and member information related to hours & enrollment. He/she ensures reporting is accurate in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures

    The Welfare Administrative Assistant will:

  • Be responsible for processing reciprocal hours transfer requests received by affiliated locals on members' behalf
  • Provide top notch customer service
  • Be required to undertake data entry
  • Answer member inquires by phone and through email
  • Run monthly queries to identify member record discrepancies eg. Double coverage
  • Produce letters requested by members confirming benefit status, eligibility and dependent information
  • Respond to enquiries from members, employers, and union representatives
  • Liaise with CCO office – print daily delinquency report, and investigate issues
  • Log contribution reports received by mail
  • Analyze and identify discrepancies with employer contributions
  • Outstanding balance summaries and letters to employers

    • To be successful as a Welfare Administrative Assistant with BPA, you will need:

  • Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation
  • To be PC proficient with strong knowledge of Microsoft Office (Excel, Word & Outlook skills essential)
  • Demonstrated mathematical aptitude
  • Strong attention to detail
  • A minimum of a secondary school diploma, post secondary education preferred
  • Fluency in Italian, Spanish and/or Portuguese

    • All-star candidates will have:

  • Previous experience in the group benefits industry
  • Fluency in Italian, Spanish and/or Portuguese

    • What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

    • At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

    About BPA:
    BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

    Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

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