- Support inventory management through stock variance reporting and related analysis as well as preparing and submitting stock orders to suppliers
- Troubleshoot problem orders (i.e., delayed/stuck in process) and resolve issues so they can be fulfilled/shipped on a daily basis
- Correct and maintain patient data, prescription schedules, and other system data
- Action manual processes as assigned such as maintaining patient lists and sending regular communications to target customers
- Monitor daily pharmacy performance and ensure order workbench throughput is maintained
- Review and identify patient billing issues for resolution
- Complete purchase order receiving process for non-drug products and services
- Conduct analysis and provide recommendations on Pharmacy and Member Contact Centre operations and performance
- Monitor pharmacy processes and conduct analyses to help teams identify root causes of quality and productivity issues and potential solutions for process improvement
- Special duties and projects as assigned by the Manager
- Experience working in a retail pharmacy (preferred) and/or other order fulfillment business
- Attention to detail, accuracy and deadline oriented.
- Strong computer skills, including Microsoft Office programs especially Excel
- Strong analytical and problem-solving capability
- Experience in inventory management and working in an ERP system an asset
- Ability to thrive in a challenging, demanding, and rapidly changing environment
- Initiative and self-motivation with minimum supervision
- Team player to achieve common departmental and organizational objective
- Excellent organizational skills with a strong ability to prioritize
- Flexibility to adapt & accept various tasks to ensure the overall team objectives are met
-
Operations Analyst
3 weeks ago
Logistics In Motion Mississauga, CanadaCOME JOIN OUR TEAM · Logistics in Motion is a privately owned third-party provider of customized logistics solutions with operations across Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture. · Join Logistics ...
-
Operations Analyst
2 weeks ago
Arconas Corporation Mississauga, CanadaArconas is the leading manufacturer and distributor of high-performance furniture for airports and passenger terminals in North America. Established in 1972 and based in Mississauga, we are dedicated to enhancing the passenger experience with our comprehensive suite of seating, p ...
-
Operations Analyst
2 weeks ago
AECOM Mississauga, CanadaCompany Description · Work with Us. Change the World. · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's tr ...
-
Operations Analyst
2 weeks ago
AECOM Mississauga, Canada**Company Description** Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world' ...
-
Analyst Operations
3 weeks ago
Logistics In Motion Mississauga, CanadaCOME JOIN OUR TEAM · Logistics in Motion is a privately owned third-party provider of customized logistics solutions with operations across Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture. · Join Logistics ...
-
Operations Analyst
1 week ago
Bayshore HealthCare Mississauga, CanadaBayshore HealthCare is one of the country's leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006 ...
-
Operations Analyst
2 weeks ago
GFL Environmental Inc. Mississauga, CanadaThe Operations Analyst will work at the intersection of Finance, IT and Operations to support business decision-making, operational efficiencies, and elements of financial reporting. This role will work closely with the Regional Director learning the business and its supporting o ...
-
Operations Analyst
3 weeks ago
Lafarge Canada Mississauga, CanadaWhatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter fo ...
-
Operations Analyst
1 week ago
Wellnx Life Sciences Inc. Mississauga, Canada**About Us** · No Sugar Company is a fast-growing consumer packaged goods company in Mississauga that has an exciting opportunity on our Operations team for an Operations Analyst As the Operations Analyst, you will be playing an important role by issuing PO's and following up wit ...
-
Operations Analyst
1 week ago
Just Energy Mississauga, Canada**Operations Analyst** · **-** · **(** · ** ** · **)** · **Description** · *** · **Operations Analyst**, (Contracts and Products Set up) · **Location**:This position is hybrid and located in Mississauga, ON (GTA + Hamilton Area) · **Who We Are**: · Just Energy is a consumer compa ...
-
Operations Analyst
3 weeks ago
Dexterra On-Demand Mississauga, CanadaCompany Description · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clien ...
-
IT Operations Analyst
1 week ago
De Havilland Mississauga, CanadaDe Havilland Aircraft of Canada Ltd. ('DHC') is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, a ...
-
Operations Analyst
3 weeks ago
OSL Retail Services Inc Mississauga, CanadaOverview: · It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit h ...
-
Operations Analyst
1 day ago
OSL Retail Services Inc Mississauga, CanadaOverview: · It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit h ...
-
Operation Analyst
5 days ago
Royal Bank of Canada Mississauga, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
-
Operational Business Analyst
1 week ago
DHL Mississauga, Canada**Operational Business Analyst** · Looking for an exciting and challenging opportunity to put your analytical and problem-solving skills to work? Join our team as an Operational Business Analyst at DHL · In this dynamic role, you'll play a key role in all operating activities, in ...
-
Security Operations Analyst
2 weeks ago
KUBRA Mississauga, CanadaOverview: · KUBRA is in growth mode and currently seeking a talented Security Operation Analyst to join our growing IT Security team As a Security Operation Analyst you will be responsible for enhancing and validating the compliance, integrity and security of all KUBRA Data Trans ...
-
Security Operations Analyst
3 weeks ago
KUBRA Mississauga, CanadaOverview: · KUBRA's head office in Mississauga is looking for a · **Security Operations Analyst **to join our growing Information Security team · The Security Operations Analyst will be working to enhance and validate the compliance, integrity and security of all KUBRA Data Trans ...
-
Customer Operations Analyst
1 week ago
PointClickCare Mississauga, CanadaFor more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. · With Co ...
-
Operations Planning Analyst
3 weeks ago
Belvika Trade & Packaging Mississauga, Canada**Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvik ...
Pharmacy Operations Analyst - Mississauga, Canada - The Cigna Group
Description
Pharmacy Operations is responsible for ensuring the efficient operations of the Express Scripts Canada pharmacies. This department is responsible for establishing and maintaining corporate standards of quality, productivity and performance in accordance with legislative and regulatory requirements. Further, this department is responsible for overseeing the production levels and service standards associated with pharmacy operations.
Prior experience working in a pharmacy as well as capability learning multiple computer systems, performing analytics and troubleshooting operations/processes using systems and data is preferred.
Essential Functions:
Qualifications:
INTERNAL DEADLINE : APRIL 24, 2024
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active PharmacyTM services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.