- You Have Communication Superpowers: and are a good listener and speaker to help customers and employees understand your direction and recommendations.
- You're Customer Service Orientated: You have a knack for customer service and can handle member questions and concerns in a professional manner. You listen and respond effectively to customer questions and resolves customer problems to the customer's satisfaction.
- You're Detail-Oriented: You cross your T's and dot your I's by maintaining client records highly organized with flawless attention to detail. You're not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
- You're Efficient & Resourceful: You're a skilled multi-tasker and can handle juggling various tasks with a smile on your face. You maximize your time by being highly efficient.
- You're a Team Player : You actively participate and foster an environment that sustains a collaborative approach to working with others. You're a team player who thrives in a collaborative environment.
- Meeting and greeting a ton of familiar and unfamiliar faces
- Chatting with members about recent progress with their fitness goals
- Answering a member's question about the group fitness schedule for today
- Processing a day pass for a prospective client
- Answering the telephone within 3 rings with a smile on your face
- Rescheduling a new member in for an appointment
- Wiping down the countertops and ensuring all the furniture is arranged appropriately
- Consistently communicating with all departments to better enhance the members' overall experience
- Updating and maintaining accurate records in customer relations management software
- Post-secondary education relating to the health and fitness industry (asset)
- Additional certifications or workshops relating to customer service are an asset
- 1+ year's experience working in customer service
- All team members must have current CPR/First Aid certification (required to have a minimum of Emergency First Aid and CPR certification) required prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
- All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.
- Complimentary individual membership
- Maternity/Paternity top up
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities
-
Associate Agriculture Services
3 weeks ago
TD Bank Winnipeg, CanadaLieu de travail: · Winnipeg, Manitoba, Canada · Horaire: · 37.5 · Secteur d'activité: · Services bancaires personnels et commerciaux · Détails de la rémunération: · Description du poste: · You are working towards an undergraduate degree in Agricultural Sciences/Agriculture busine ...
-
Service Associate
2 weeks ago
Seven Oaks General Hospital Winnipeg, Canada**Requisition ID**: 349596 · **Position Number**: · **Posting End Date**: December 8, 2023 · **City**: Winnipeg · **Site**: Seven Oaks General Hospital · **Department / Unit**: WI Membership Operations · **Job Stream**: Non-Clinical · **Union**: CUPE · **Anticipated Start Date - ...
-
Service Associate
3 weeks ago
Seven Oaks General Hospital Winnipeg, Canada**Requisition ID**: 331142 · **Position Number**: · **Posting End Date**: February 19, 2023 · **City**: Winnipeg · **Site**: Seven Oaks General Hospital · **Work Location**: Seven Oaks General Hospital · **Department / Unit**: WI Membership Operations · **Job Stream**: Non-Clini ...
-
Service Associate
2 weeks ago
Seven Oaks General Hospital Winnipeg, Canada**Requisition ID**: 330182 · **Position Number**: · **Posting End Date**: Feb 2, 2023 · **City**: Winnipeg · **Site**: Seven Oaks General Hospital · **Work Location**: Seven Oaks General Hospital · **Department / Unit**: WI Membership Operations · **Job Stream**: Non-Clinical · ...
-
Client Service Associate
1 week ago
Value Partners Investments Winnipeg, CanadaCompany Description · Value Partners Investments manages approximately $4 Billion of assets for clients across Canada. The Executive Assistant plays a critical role in ensuring the appropriate flow of work and communications between the President of the company, the Executive tea ...
-
Client Service Associate
2 weeks ago
Value Partners Investments Winnipeg, CanadaReporting to the Manager of Client and Advisor Service, the Client Service Associate provides high-level service and support to VPIC clients and advisors. The incumbent is a critical member of the team and ultimately owns the new client onboarding process. The Client Service Asso ...
-
Data Services Associate
3 weeks ago
United Way Winnipeg Winnipeg, Canada**Job Number**: · - 132**Department**: · - Donor Relations & Resource Development**Job Type**: · - Term**Close Date**: · - 08/16/2023**Professional Areas**: · - Career Opportunities**Salary Range**: · - $24.25 per hour**Full Time Term Opportunity - **August 29, 2023, to February ...
-
Membership Services Associate
2 weeks ago
Reh-Fit Centre Winnipeg, Canada**MEMBERSHIP SERVICES ASSOCIATE** · **(PART TIME)** · The Reh-Fit Centre currently has an opening for a part time Membership Services Associate. We are looking for an individual who exhibits the core values behind our mission (integrity, professional, evidence, caring, and innova ...
-
Customer Service Associate
2 weeks ago
United West Mississauga Winnipeg, CanadaUnited West's Winnipeg office specializes in Customer Service and enhancing the consumer experience. We are fortunate enough to be partnered with some of Canada's most well-known brands. Our focus is on developing and maintaining relationships in order to create long-lasting cust ...
-
Sales & Service Associate
3 weeks ago
West End Radiators Winnipeg, CanadaAre your looking for a great place to work? West End Radiators is seeking a motivated and experienced Sales & Service Associate to join their growing team of quality professionals · If you're a friendly, caring and enthusiastic individual who takes pride in your work, and thrives ...
-
Customer Service Associate
3 weeks ago
Value Village Winnipeg, Canada**Job Title: Customer Service Associate** · **Who we are**: · - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ · **Summary & Positions**: · At Savers ...
-
Customer Service Associate
2 weeks ago
Altea Active Winnipeg, Canada Full timeThe Member Engagement Associates relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building relationships. They spread joy and optimism while consistently improv ...
-
Client Services Associate
2 weeks ago
Wellington-Altus Private Wealth Inc. Winnipeg, Canada**Client Service Associate** · **Location**: This position will be based in our Winnipeg office. · **Our organization**: · Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc. ...
-
Customer Service Associate
1 week ago
Altea Active Winnipeg, CanadaThe Member Engagement Associates relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building relationships. They spread joy and optimism while consistently improv ...
-
Client Services Associate
2 weeks ago
StollerWealth Winnipeg, Canada**About us** · StollerWealth, is a Winnipeg based wealth management firm that is growing · At the heart of StollerWealth is the belief that our clients deserve the best and the same goes for our people. As a **Client Services Associate **you will help our clients realize their fi ...
-
Building Services Associate
1 week ago
Reh-Fit Centre Winnipeg, CanadaThe Reh-Fit Centre currently has an opening for a part time Building Services Associate. We are looking for an individual who exhibits the core values behind our mission (integrity, professional, evidence, caring, and innovation), who represents the vision of the Centre by demons ...
-
Building Services Associate
2 weeks ago
Reh-Fit Centre Winnipeg, CanadaThe Reh-Fit Centre currently has an opening for a part time Building Services Associate. We are looking for an individual who exhibits the core values behind our mission (integrity, professional, evidence, caring, and innovation), who represents the vision of the Centre by demons ...
-
Customer Service Associate
3 weeks ago
FYidoctors Winnipeg, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
-
Food Service Associate
2 weeks ago
Dana Hospitality Winnipeg, CanadaCompany Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...
-
Business Services Associate
2 weeks ago
Reh-Fit Centre Winnipeg, Canada_**The Reh-Fit Centre is a not-for-profit organization with a mission to enhance the health and well-being of its members and the community by providing innovative health and fitness services through assessment, education, and exercise in a supportive environment.**_ · **BUILDING ...
Customer Service Associate - Winnipeg, MB, Canada - Altea Active
Description
The Member Engagement Associates relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building relationships. They spread joy and optimism while consistently improving member retention by anticipating guest needs and exceeding those expectations day in and day out.
These cheerful customer service masters are passionate about helping people. They get a kick out of helping people to those aha moments. Helping guests makes them feel all warm and fuzzy inside . They are team focused and customer service conscious. They have accurate and detailed knowledge of all programs, prices, services, and policies. They are able to think on their feet and effectively use their resources. If they don't know the answer, they'll dig until they find it.
They check-in all members and guests, answer question, offer suggestions and provide administrative needs in a friendly and respectful manner. These multi-taskers also take great pride in maintaining white glove standards when it comes to the cleanliness of the front lobby and cafe areas.
This job might be for you if you have the following talents & spirit:
As a Member Engagement Associates , a typical day might include the following:
To land this role you need to have:
Perks of this position include:
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.
PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer and believes in treating everyone fairly regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.
We thank you for your interest; however, only candidates selected for an interview will be contacted.
#J-18808-Ljbffr
Customer Service Associate professionals in Winnipeg
-
Harsha Ekanayake
Customer service executive
-
Bikal Adhikari
Sales and Marketing | Project Management
-
Rubén Sylva
Driver/customer service/chocolatier/hand working
-
Samuel Akinkuolie
Administrative Assistant
-
Ifeoluwa Olojede
CUSTOMER SERVICE REP
-
Rupinder Kaur
Environmentalist