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    Technical Product Manager, Loyalty Commerce Retailing - Toronto, ON, Canada - Plusgrade

    Plusgrade
    Plusgrade Toronto, ON, Canada

    3 weeks ago

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    Description

    We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences.

    Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel.

    Come help us transform everyday travel into extraordinary experiences.

    We are looking for a Technical Product Manager to build innovative web-based products and services for our loyalty program partners.

    The Technical Product Manager will be a permanent member of the Product Management team in our Toronto office.

    As a Technical Product Manager, you will be responsible for defining product strategy and collaborating with engineering, marketing and sales to bring world-class solutions from conception to your customer.

    You will aggregate customer requirements, prioritize new capabilities, build product roadmaps and manage the product life cycle and bring those product capabilities to market.

    In this role, you will work on our flagship product –a white label solution that empowers the world's biggest loyalty programs to become engagement and revenue engines for the airline or hotel chains they represent.

    As a Technical Product Manager reporting to the Product Manager, Lead (LCR), will be responsible for:


    • Managing product backlogs, project timelines, scope, milestones, and prioritization.
    • Writing product requirements, technical specifications, transaction flows, release plans, and other operational processes to manage the product life cycle.
    • Understanding, researching, and following technical trends in the industry.
    • Using Agile product delivery practices; working closely with software engineering to build, test, release, and measure all product initiatives.
    2-3+ years Software Product Management experience is required.


    • Strong background or familiarity with ecommerce development and related areas.
    • Familiarity with systems design thinking processes and how they impact software development.
    • Understanding of enterprise software product lifecycles for multi-stage long-term strategic initiatives.
    • A strong understanding of microservices and API development.
    • Proven ability to work with cross-functional teams including data engineering, sales, marketing, business management and customer care;
    • Comprehensive Health Plans
    Flexible Paid Time Off
    Home Office/Commuter Credit

    We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law.

    Upon request, we will provide accommodation for applicants with disabilities.

    We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally.

    Recruiter Phone Interview


    • Take-home Assessment or remote coding exercise (if applicable)
    • All candidates will be provided with feedback regardless if they pass or didn't pass any of our interview stages.
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