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    Restaurant Floor Manager - Toronto, Canada - Eataly North America

    Eataly North America
    Eataly North America Toronto, Canada

    1 week ago

    Default job background
    Full time
    Description
    Job Description

    The Floor Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants. Reports to the Food & Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

    • Supports the Food & Beverage Manager with hiring, assigning, training, evaluating and terminating employees
    • Documents, investigates, escalates and resolves all employee and guests incidents
    • Ensures exceptional service standards are consistently met and that activities are carried out effectively
    • Inspects dining room and storage areas to ensure compliance with health and safety regulations
    • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
    • Reviews financial information such as sales, inventory and costs to monitor budget
    • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
    • Performs other duties as required or assigned
    Qualifications
    • 2+ years of experiencing leading or managing a front-of-house restaurant team
    • Understanding of steps of service
    • Outstanding communication, leadership and problem-solving skills
    • Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
    • Knowledge of Italian cuisine and beverage highly preferred

    Job Requirements

    • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
    • Ability to lift up to 50 pounds
    • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
    • Food Handler's License preferred
    Additional Information

    Benefits and Perks

    • Medical, Dental, Vision Insurance
    • Paid Time Off
    • Paid Parental Leave
    • 401K with match or RRSP
    • Bonus program
    • Free family meal daily
    • Discounts at Eataly
    • Classes on products and Italian cuisine
    • Referral bonus program
    • and more
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