Jobs
>
Toronto

    Linux System Administrator - Ontario, Canada - Red Oak Technologies

    Red Oak Technologies
    Red Oak Technologies Ontario, Canada

    1 week ago

    Default job background
    Human Resources
    Description

    Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.

    Linux IT Support Engineer

    Toronto Ontario Canada

    Position:

    The LINUX IT Support Engineer is the first point of contact for the users located at the Samsung Toronto, ON office. While providing the highest level of customer service, this professional answer incoming calls, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 and 2 requests in a timely fashion. This position requires escalation of unresolved problem/issues/requests to the upper level support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.

    Responsibilities:


    • Provide professional user support and excellent customer service to clients requiring technical assistance


    • Respond to questions from all emails and callers in timely manner


    • Become familiar with helpdesk policies and services


    • Understand and adopt fundamental operations of commonly used software, hardware, and other equipment


    • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software


    • Create and maintain system/process documentation, procedures and policies


    • Regular monitoring of server and network equipment availability


    • Ensure proper vendors maintenance agreements are in place for production equipment


    • Interact with Vendors and network providers to resolve problems


    • Follow the Company acquisition process to acquire new hardware and software


    • Interacts on various projects, administration of policies and procedures with various parts of the organization.


    • Maintain server room equipment and environment


    • Manage assets using asset management software


    • Conduct quarterly asset counts with IT and Finance teams to ensure corporate compliance


    • Prepare new hire hardware and required software


    • Other duties as assigned by the IT Management and Directors of Research


    • May be required to travel between Toronto and Montreal offices

    Requirements:


    • Perform daily user maintenance and support duties, including VPN, Wi-Fi, LAN, emails, engineering applications, etc.


    • Maintain and troubleshoot Linux, Windows, and Mac OS upgrades and patches, and hardware, including Linux workstations and laptops


    • Good knowledge of the Linux filesystem


    • General command usage and syntax on Linux


    • Use of sudo and handling limited root user tasks.


    • Excellent knowledge of networks and troubleshooting network problems


    • Familiar with supporting high-power density machines like GPU and configuring and troubleshooting Nvidia software library and tools


    • Knowledge of backup, restore, and recovery procedures


    • Good understanding of permissions and user management


    • Work efficiently at the command line


    • Advise management on capacity and performance planning


    • Sufficiently secure a system following the company guidelines and policy


    • Good understanding of Microsoft Active Directory and LDAP, DNS, DHCP


    • Responsible for all aspects of Linux, Windows, and Mac support, including software updates and upgrades, backup and recovery, performance management, and capacity planning for the Windows environment


    • Script (bash, Powershell, or Python) or program automated tasks


    • Recommend infrastructure needs with management and the Mountain View IT team


    • Server room experience plus but not required


    • Interface with other teams, including HQ, to solve problems


    • Travel to Montreal 2 to 3 times a year and work independently.


    • Build a knowledge base.


    • Create and document standards


    • Provide on-call service as required


    • Excellent written and verbal communication skills

    Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today.

    Let us help you find your next career opportunity JOIN RED OAK TECHNOLOGIES

    Learn what it's like to be a Red Oak Consultant

    Red Oak Tech: Quality | Talent | Integrity



  • West Park Healthcare Centre Toronto, Canada

    Job Status: · **Permanent, Full-Time** · - Reports To: · **Director, ICAT & Biomedical Engineering** · - Hours of Work (shifts): · **Days** · - Internal Posting Dates: · **March 5 - 11, 2024** · - Salary Range: · **N/A** · - Employee Group: · **Non-Union** · **Join our team, wher ...


  • Coca-Cola Canada Bottling Limited Toronto, Canada

    Work Location - Toronto (Hybrid) · Employee Type - Regular Employee FT Salaried · **About This Opportunity**: · In this role, you will play an important role in developing, maintaining, and advancing Coke Canada technological infrastructure. You'll be responsible for performing d ...

  • Sunnybrook Health Sciences Centre

    Systems Administrator

    22 hours ago


    Sunnybrook Health Sciences Centre Toronto, Canada

    **Summary of Duties**: · - Odette Picis Systems Administrator · - Liaise with vendor to implement system testing and upgrades · - Manage user accounts/groups · - BloodTrack Tx/Mobile PPI Application Administrator · - Provide tier 3 level support for Application related issues · - ...


  • International Point of Care Toronto, Canada

    International Point of Care is an Etobicoke, ON-based company specialized in the area of rapid point-of-care. We develop, manufacture, and supply unique biological reagents, raw materials, and lateral flow components for the in-vitro diagnostic industry and the research and devel ...


  • Accord Financial Corporation Toronto, Canada

    **Summary**: The IT Systems Administrator provides expert level knowledge to both support the existing cloud (AZURE) and on prem environments and can lead initiatives. **The System Administrator must have strong knowledge of and be an expert in the Azure platform including mainte ...


  • Presidio Toronto, Canada

    **Intermediate System Administrator** · Location: Toronto, Canada · Duration: 12 months + (onsite, must be vaccinated) · **Skills Required**: · 1. vSphere deployment and migration · 2. Linux support · 3. AD and Windows Server Patching · - 5 or more years system administration exp ...


  • AlayaCare Toronto, Canada

    **About AlayaCare**: · AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We are a fast-growing SaaS company w ...


  • TD Bank Toronto, Canada

    **System Administrator (ServiceNow)**: · BR · **Job Category - Primary** · - Technology Solutions · **Work Location** · Front Street West Corporate · **Employment Type** · - Regular · **City** · - Toronto · **Time Type** · - Full Time · **Province/State** · - Ontario · **Hours** ...


  • Flair Airlines Ltd. Toronto, Canada

    **Want to be part of a team that's changing the way Canada travels?** · As Canada's largest independent ultra-low-cost airline, that's exactly what we're doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of "those other airlines", ...


  • Givex Toronto, Canada

    At Givex, we believe in leveraging cutting-edge technology to drive efficiency and productivity. · We are committed to maintaining a robust and secure IT infrastructure and are looking for a skilled System Administrator to join our team and play a crucial role in ensuring the int ...


  • Coca-Cola Canada Bottling Limited Toronto, Canada

    Work Location - Toronto (Hybrid) · Employee Type - Regular Employee FT Salaried · **About This Opportunity**: · In this role, you will play an important role in developing, maintaining, and advancing Coke Canada technological infrastructure. You'll be responsible for performing d ...


  • TD Bank Toronto, Canada

    415269BR · Technology Solutions · Toronto, ON · July 31, 2023 · Hours · 37.5 · Workplace Model · Hybrid · Pay Details · Department Overview · **Building a World-Class, Diverse and Inclusive Technology Team** · We can't afford to be boring. Neither can you. The scale and scope of ...


  • IBM Toronto, Canada

    **Introduction** · System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global netw ...


  • Toronto School of Management Toronto, Canada

    **Job Title**: · Systems Administrator · **Location**: · Toronto, ON · **Department**: · Enterprise Systems and Digital transformation · **Job Type** · Full-Time, Permanent · **Reports to**: · Director · **About the Company** · GUS Canada Colleges is a part of the Global Universi ...


  • iPartner Staffing Toronto, Canada

    **Question 1 - 10%** · **Specific examples of experience supporting large ZOS mainframe systems.** · **Parameters**: · **5-8+ years of demonstrated experience supporting large zOs mainframe systems.** · **Knowledge specific examples of Communications, Collaborations and analytics ...


  • UNICEF Canada Toronto, Canada

    **A Career Opportunity** · UNICEF is the world's farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world's toughest places, we work day in and day out to help children survive. To defend their rights. To keep them protected ...

  • CDW

    Systems Administrator

    22 hours ago


    CDW Toronto, Canada

    CDW is looking for a versatile and experienced technical admin to join its Managed Services team. Your background should have exposure to a wide breadth of technologies including servers, cloud, storage, networking, virtualization and security. Excellent customer service while so ...


  • iPartner Staffing Toronto, Canada

    IBM WebSphere Application Server/NDM/Liberty · - Deployment Automation · - Middleware Monitoring tools e.g. ITCAM · - Cloud technology including Kubernetes/Ansible · - Experience with ITIL Incident Management process · - Experience with ITIL Change Management process · - Experien ...


  • Zonda Home Toronto, Canada

    **Systems Administrator** · **Remote in Canada| Full time** · Zonda is redefining the future of housing. We are perfectly placed in the heart of the fast-growing real estate industry. We are making big bets on the future of real-estate, trailblazing a 2030 vision for the industry ...


  • Lumenus Community Services Toronto, Canada

    **KEY RESPONSIBILITIES**: · - Contributes to, and helps execute the ICT multi-year plan, strategies, policies, and processes for modern and sustainable infrastructure and support services as it pertains to the Microsoft Windows Infrastructure · - Helps align the ICT vision, direc ...