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    Delivery Account Coordinator - Mississauga, ON, Canada - Konica Minolta Business Solutions U.S.A., Inc.

    Konica Minolta Business Solutions U.S.A., Inc.
    Konica Minolta Business Solutions U.S.A., Inc. Mississauga, ON, Canada

    3 weeks ago

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    Description
    We're looking for a Client Delivery Coordinator tojoin our team


    Manage the total Managed Print Services operations of assigned accounts by driving accountability to ensure contractual obligations, eligible revenue and margin objectives are met while building and sustaining effective relationships with customer's stakeholders.

    The Client Delivery Coordinator is accountable for the overall client relationship and will focus on delivering high customer satisfaction to ensure client retention.

    Assist Sales teams to build and execute a strategic account plan that aligns strategic initiatives to grow Konica Minolta presence in the account in order to identify new sales opportunities and generate more business revenue.

    build trusted advisor working relationships with customer's operational and senior management contacts.

    Demonstrate breadth and depth of knowledge of Konica Minolta's print fleet management capabilities coupled with a deep understanding of the clients' business and priorities to maximize a mutually beneficial relationship.

    Achieve a high score in regional customer satisfaction surveys
    Represent Konica Minolta in line with Corporate values and policies
    Other Duties/Projects
    ~ University Degree an asset or a minimum of two (2) years relevant work experience
    Fluent in written & spoken English and or French (region dependent), multiple languages is an asset
    Previous sales experience (business to business, business to consumer, inside sales, telemarketing) is an asset.
    A minimum of two (2) years business operations experience in an IT related field
    Experience with the delivery of operations through the use of technology solutions
    High energy level, comfortable performing multifaceted projects in conjunction with normal activities
    Proficiency in MS Office, Excel, Word, and Power Point is required
    A valid driver's license, insurance and access to a vehicle is required.
    #Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. Through its ongoing work, the company is fortunate to be continuously recognized for itsproducts and services. named a finalist in the IT Software Category by The World Technology Awards; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys and presented with Keypoint Intelligence's BLI 2021 A3 Line of The Year and BLI Most Colour Consistent A3 Brand Awards for its bizhub i-Series .
    Sustainability also continues to be a key driver for the company. For more information, please visit Konica Minolta online and follow its accounts on LinkedIn , YouTube , Facebook , Twitter (@KonicaMinoltaCA) , and Instagram

    Solutions d'affaires Konica Minolta (Canada) Ltée transforme et révolutionne les bureaux pour créer une véritable connectivité grâce aux solutions pour un milieu de travail connecté et futé .

    Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale.

    Par ses efforts soutenus, l'entreprise a la chance d'être continuellement reconnue pour la qualité de ses produits et services.

    a été reconnue par Brand Keys comme la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions ; et a reçu les prix BLI «A3 Line of the Year»2021 et «Most Colour Consistent A3 Brand» de Keypoint Intelligence pour sa gamme bizhub i-Series.

    Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur LinkedIn , YouTube , Facebook , Twitter (@KonicaMinoltaCA) , et Instagram


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