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    Community Language Coordinator - Toronto, ON, Canada - Modern Campus

    Modern Campus
    Modern Campus Toronto, ON, Canada

    1 week ago

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    Description

    Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity.

    The Modern Campus engagement platform powers solutions for non-traditional student management, web content management, catalog and curriculum management, student engagement and development, conversational text messaging, career pathways, and campus maps and virtual tours.

    Learn how Modern Campus is leading the modern learner engagement movement at moderncampus.

    We are looking for an Implementation Coordinator who will support our consultants as they guide and assist clients with the planning, design, build & implementation of Lifelong Learning software.

    Provide support to consultants across a portfolio of projects during all phases of our client implementationsof the Lifelong Learning software including project initiation, implementation, training, user acceptance testing and go live planning.

    Independently lead low complexity, rapid implementation projectsonce sufficient product and implementation process knowledge has been acquired.
    Provideproject support to the consultant teamacross a portfolio of projects.
    Support the set-up and initiation of new client projects.
    Be responsible for maintaining an in-depth understanding of Lifelong Learning features, functionality and implementation processes.
    Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions.

    Own the creation of weekly client project status reports and monthly steering committee meetings, providing support on the respective calls.

    Your project management tasks will include providing (or supporting the creation of) status reports (both internal and client facing), updating the project plan, and timely reporting on key project metrics.

    Play a role in reviewing, updating and improving our internal documentation, client-facing materials and project delivery methods.
    Provide hands-on support for project onboarding tasks including data entry (including data migration activities) where required.
    The salary range* for this full-time position is between $60,000 - $80,000
    Remote first workplace – whether working from one of our offices or remotely, and you are located in North America , our employees get things done
    Flexible time off
    University degree or College diploma in Business Administration, Computer Science and/or relevant work experience
    ~1-3 years' experience working as a Project Coordinator, Business Analyst ideally on software implementations.
    ~ Project Management, Scrum certification or pre-certification, an asset. Familiar with Agile methodologies.
    ~ Strong analytical, creative thinking and problem-solving skills.
    ~ Great communication skills is what you are known for, you can communicate across different teams using different techniques to understand customer's needs .
    ~ Building relationships and working within a collaborative team environment is what motivates you.

    Modern Campus is proud to be an equal opportunity workplace and is committed to bring on hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status (for US candidates).

    If you require accommodations during any part of the interview process due to a disability, please let our recruiter know.

    Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.
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