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    Manager, Technical Development Programs - Vancouver, Canada - Wawanesa Insurance

    Wawanesa Insurance
    Wawanesa Insurance Vancouver, Canada

    Found in: Talent CA C2 - 3 days ago

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    Description

    Job Overview

    Working under minimal supervision and reporting to the Director, Learning & Talent Development, this senior role supports Wawanesa's success by working in partnership with the technical/insurance business functions to design and develop innovative and practical Technical Development programs and development opportunities. Enabling our employees and leaders in technical functions to perform at their best. Working with functional business leaders across the Enterprise, this role will lead the design, development, and implementation of strategic and enterprise-wide Technical Development Programs to strengthen claims and underwriting knowledge and skill.

    The role requires an action oriented, natural leader and influencer who is creative in implementing a variety of solutions that accelerate the growth of technical capability to achieve and sustain a high-performance culture, while differentiating us as a great place to work and build a career. This role also requires the ability to build, develop and lead a high performing team, collaborate across all business units, and translate business needs into innovative programming solutions and products that drive successful outcomes.

    Job Responsibilities

  • Create, develop, manage, and implement Technical Development Programs, development opportunities, products and solutions that build technical capability aligned with our business strategy, people and engagement goals including:
  • Establishing the operating, governance and delivery model required to ensure a robust framework for strengthening core insurance skills across the enterprise to ensure optimization of resources, initiatives and programming to ensure the right areas of the business are focusing on the right work.
  • Create a strategic technical skills development strategy in partnership with our senior technical leaders and work together to deliver an annual calendar of programming to build the required technical skills that will support the achievement of our strategic aspirations and priorities.
  • Lead the development of strategic technical skills programming and development solutions to ensure a strong employee experience, effective use of technology and vendor management to support development outcomes, for the following core business areas:
  • National & Life Claims
  • Life, Personal Lines and Commercial Lines Underwriting & Pricing.
  • Business Development.
  • Implement practical strategies, and practices along with determining how best to scale programming and build & sustain new programming to support the full lifecycle of employees across the organization.
  • Assess program experiences, feedback and data to identify effectiveness of all Programming, report on metrics and ROI, make recommendations and adjustments to ensure Programs are achieving desired objectives.
  • Establish relationships, partner, and engage with key business leaders on strategic priorities to identify programming needs and the organizational relationships with external content and programming agencies, vendors, and education institutions.
  • Lead, coach and develop a team to ensure work environment is respectful, challenging, and rewarding.

    • Qualifications

  • 8-10 years experience in a Claims or Underwriting role, with a passion for or experience delivering quality learning programs in a large organization.
  • Post-secondary degree and/or CIP designation, and/or a Certificate in Adult and Continuing Education (CACE), or other relevant designations. A combination of education, training, and experience deemed equivalent may be considered.
  • Ability to work effectively with all levels and experience.
  • Solid experience translating business needs into learning priorities and providing value for the organization while collaborating, building partnerships and influencing at all levels.
  • Strong business acumen, strategic mindset and problem-solving skills with the ability to work independently to manage, plan and prioritize work and connect the dots, innovate and pivot quickly.
  • Exceptional interpersonal, communication and facilitation skills
  • Strong technical / technology skills – Microsoft Office Suite.
  • Ability and willingness to travel.
    • Wawanesa is proud to be one of , a in Canada and a in Canada recognizing an exceptional place to work

    Diversity, Equity & Inclusion
    Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process.
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